Software Alternatives, Accelerators & Startups

ManageEngine OpUtils VS Zendesk

Compare ManageEngine OpUtils VS Zendesk and see what are their differences

ManageEngine OpUtils logo ManageEngine OpUtils

ManageEngine OpUtils is an IP address and Switch port management software that includes a comprehensive set of 30+ tools that helps network engineers monitor, diagnose and troubleshoot their IT resources.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • ManageEngine OpUtils Landing page
    Landing page //
    2022-12-17

OpUtils is a IP address and Switch port management software that is geared towards helping engineers efficiently monitor, diagnose and troubleshoot IT resources. OpUtils complements existing management tools by providing trouble shooting and real-time monitoring capabilities. It helps network engineers manage their Switches and IP Address Space with ease. With a comprehensive set of 20+ tools, this switch port management tool helps to perform network monitoring tasks like detecting a rogue device intrusion, keep a check on bandwidth usage, monitoring availability of critical devices, backing up Cisco configuration files and more.

  • Zendesk Landing page
    Landing page //
    2024-05-06

ManageEngine OpUtils videos

OpUtils Training - IP Address Management & Rogue Device Detection

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to ManageEngine OpUtils and Zendesk)
Monitoring Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Network & Admin
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine OpUtils and Zendesk

ManageEngine OpUtils Reviews

Top 11 IPAM Software
ManageEngine OpUtils is a comprehensive set of 30+ tools that helps network engineers monitor, diagnose and troubleshoot their IT resources.
Source: cllax.com
The 10 Best IP Address Management Tools for Linux
The ManageEngine OpUtils suite is among the best IP address management tools for Linux-based systems. It sports some of the most exciting features wanted by modern network admins. Some of them are role-based administration, tree view, DHCP server monitoring, and so on. Although this is a professional software, ManageEngine OpUtils also offers a convenient free version for...
Best IP Address Management Tools for Linux
Built for powerful network monitoring and management, ManageEngine OpUtils is best-in-class software that eliminates the need for manual tracking IP address availability and switch port connectivity status.
Source: www.tecmint.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine OpUtils mentions (0)

We have not tracked any mentions of ManageEngine OpUtils yet. Tracking of ManageEngine OpUtils recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing ManageEngine OpUtils and Zendesk, you can also consider the following products

SolarWinds IPAM - Find out about getting started with IP Address Manager, including the latest release notes and documentation as well as training and helpful articles on how to best run SolarWinds IP Address Manager (IPAM).

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

phpIPAM - phpipam is an open-source web IP address management application (IPAM).

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

BlueCat DDI - Unify your DDI (DNS, DHCP and IPAM) solutions to make DDI data an engine for innovation and growth.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!