Lucky Orange
Hotjar
Intercom
tawk.to
Smartlook
JivoChat
TextUs
LiveAgent
JitBit Helpdesk
Zendesk
Freshdesk
HelpScout
osTicket
HappyFox
UseResponse
Intercom
Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".
Enterprise-grade help desk at a moderate price.
Lucky Orange JitBit HelpdeskDespite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.
Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too
Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced
Based on our record, Lucky Orange seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I'm a believer in failing fast. You might start with something like https://unbounce.com. They have a 14 day free trial. I'm not against spending money to drive traffic, you just want to get something for your ad spend even if it's not leads. In your case you want data. You want to know what isn't working about the page you're driving traffic to. For that, you may want to use a tool like luckyorange.com to help... Source: over 2 years ago
Lucky Orange comes in handy more times than not https://luckyorange.com. Source: over 2 years ago
Use something like luckyorange.com to record people and watch why they're abandoning. This won't always be helpful, but it's good data sometimes. Source: about 3 years ago
Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
HelpScout - Help Scout is a simple, straightforward way to provide excellent support