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Lucky Orange VS HelpScout

Compare Lucky Orange VS HelpScout and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Lucky Orange logo Lucky Orange

Get into the minds of your customers by watching them navigate your site and chatting with them as they do so.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Lucky Orange Landing page
    Landing page //
    2023-07-05
  • HelpScout Landing page
    Landing page //
    2023-07-14

Lucky Orange videos

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Get to know Lucky Orange

More videos:

  • Review - Website Optimization Tool / Increase Website Conversion / Heatmaps with Lucky Orange
  • Review - Lucky Orange vs Hotjar: Conversion Optimization Software Comparison #MartechTuesday

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Lucky Orange and HelpScout)

Lucky Orange

HelpScout

Web Analytics
100 100%
Web Analytics
0% 0
Help Desk
0 0%
Help Desk
100% 100
Analytics
100 100%
Analytics
0% 0
Customer Support
16 16%
Customer Support
84% 84

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Lucky Orange and HelpScout

Lucky Orange Reviews

10 Best Hotjar Alternatives & Competitors in 2023
The eighth option on our list of Hotjar alternatives is Lucky Orange. Features of this tool include session recordings, dynamic heatmaps, insights, live chat, conversion funnels, form analytics, surveys, visitor profiles, and pop-up announcement.
Source: www.socialpros.co
Best 10 Session Replay Tools and Software
Lucky Orange’s real-time analytics dashboard determines the number of your visitors, keywords, regions, and languages. Session recording and dynamic heatmap of this session replay tool will allegedly allow you to capture every visitor’s interaction. Moreover, there is an optional card you can add to the analysis on Lucky Orange’s dashboard. These cards or filters include...
Source: www.socialpros.co
10 Best Inspectlet Alternatives 2022
Lucky Orange is a complete set of usability analysis and optimization tools for your online store. This alternative will help you answer why your website visitors don’t become customers.
Source: www.plerdy.com
Oribi Alternatives. If you’re looking for a tool like… | by Trapica Content Team | Trapica | Medium
If you could choose a new tool through name alone, we’re pretty sure most people would choose this one. Of course, this selection method isn’t exactly wise. Instead, we’ll tell you that Lucky Orange offers lots of useful marketing tools. We’ve broken down some valuable options below:
Source: medium.com
10 Best Hotjar Alternatives You Should Use
Just like Hotjar, Lucky Orange also creates an automatic recording of every visitor. Thanks to the segment recordings, you can conveniently find out why users are dropping off. On the heatmaps front, it’s just up to the mark (if not better), allowing you to check out how visitors read and interact with your website.
Source: beebom.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Lucky Orange should be more popular than HelpScout. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Lucky Orange mentions (3)

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Lucky Orange and HelpScout, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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