Software Alternatives, Accelerators & Startups

Loom VS CloudTalk

Compare Loom VS CloudTalk and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Loom logo Loom

Loom is a screen recording extension for Chrome that gives people the ability to create and share media. Create your own videos using your camera, screen view, and audio. Read more about Loom.

CloudTalk logo CloudTalk

Work locally, grow globally
  • Loom Landing page
    Landing page //
    2023-05-13
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

CloudTalk

$ Details
paid Free Trial $25.0 / Monthly
Platforms
Browser Windows Mac OSX Linux iOS Android
Release Date
2018 March
Startup details
Country
Slovakia

Loom features and specs

  • Ease of Use
    Loom offers a highly intuitive interface that makes recording, sharing, and managing videos easy, even for users who are not tech-savvy.
  • Speed
    Loom allows for quick video recording, instant sharing, and embedding, which can greatly save time, especially for team communication and support tasks.
  • Integrations
    Loom integrates with various tools like Slack, Google Drive, and GitHub, providing seamless workflow enhancements.
  • Viewer Analytics
    Loom provides video engagement analytics, including viewer activity and completion rates, which helps understand the effectiveness of the content.
  • Cross-Platform Availability
    Loom is available on multiple platforms, including Chrome, Windows, Mac, and mobile devices, making it versatile for different user environments.
  • Team Collaboration
    Loom offers features specifically geared towards teams, allowing for shared libraries, comments, and real-time notifications.

Possible disadvantages of Loom

  • Limited Editing Features
    While Loom allows some basic editing, it lacks the advanced editing capabilities found in more robust video editing software.
  • Bandwidth Usage
    Recording high-quality video can be demanding on internet bandwidth, which might be an issue in areas with slower internet speeds.
  • Cost
    The free version of Loom has usage limits and fewer features compared to its paid plans, which might be a constraint for budget-conscious users.
  • Data Privacy
    As with any cloud service, there are potential concerns about data privacy and security, which may not be suitable for highly sensitive information.
  • Video Length Limitations
    The free tier imposes restrictions on the maximum length of videos, which could be a hindrance for users needing to create longer content.

CloudTalk features and specs

  • Call Recording
  • International Numbers
  • Automated Call Distribution
  • Interactive Voice Response
  • Call Forwarding
  • Click to Call

Analysis of Loom

Overall verdict

  • Yes, Loom is considered a good tool for asynchronous communication, particularly in professional settings. It is effective for enhancing communication clarity, saving time, and improving productivity.

Why this product is good

  • Loom is favored for its user-friendly interface, ease of use, and efficiency in creating and sharing video messages. It enables users to quickly record their screens, voice, and webcam, making it suitable for a range of professional and personal communication needs. The platform is particularly useful for those who want to provide clear, visual explanations or updates without the need for arranging meetings or lengthy emails.

Recommended for

  • Remote teams needing asynchronous communication tools.
  • Educators creating video tutorials or lectures.
  • Sales teams making personalized video pitches.
  • Product teams explaining features or demonstrating product use.
  • Anyone needing to communicate complex information quickly and clearly.

Analysis of CloudTalk

Overall verdict

  • CloudTalk is considered a strong choice for businesses that require a reliable and scalable cloud-based phone system with advanced features. Customer reviews generally highlight its ease of use, extensive functionality, and excellent customer support.

Why this product is good

  • CloudTalk is often praised for its user-friendly interface, robust features such as call analytics, CRM integrations, and automated call distribution. It is particularly beneficial for businesses looking to streamline their communication processes and improve customer service through a cloud-based phone system.

Recommended for

    CloudTalk is recommended for small to medium-sized businesses, contact centers, and enterprises that need a comprehensive virtual phone system. It's especially beneficial for those looking to enhance their customer support capabilities and improve internal communication.

Loom videos

Loom: Full Review 2019

More videos:

  • Review - Classic Review - LOOM
  • Review - Loom Video Recorder Review 2019

CloudTalk videos

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Category Popularity

0-100% (relative to Loom and CloudTalk)
Screen Recording
100 100%
0% 0
Communication
0 0%
100% 100
Video Maker
100 100%
0% 0
VoIP
0 0%
100% 100

User comments

Share your experience with using Loom and CloudTalk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Loom and CloudTalk

Loom Reviews

The 9 Best Vimeo Alternatives on the Market in 2024
Loom helps employees, sales professionals, and teams communicate better and faster. With Loom, you can coordinate asynchronously, empower customer support to meet customer expectations and needs, improve customer success metrics, and give and receive feedback quickly and easily. The communication and collaboration features in Loom make it easier for anyone to share ideas and...
Source: www.loom.com
Top 8 Best Free Screen Recorders in 2024
Loom is a modern, user-friendly screen recording app designed for diverse platforms and areas of use. Perfect for business settings, Loom lets you create and fine-tune screen recordings to be easily shared with your team.
Source: mixilab.com
Top 15 Free Alternatives to OBS | Online Free Screen Recorder for PC
This is an easy-to-use OBS alternative for Chromebooks and Macs. Loom can choose different recording styles according to the voice & face you want. At the same time it provides cloud storage and can share videos directly through their portal. It's suitable for team use, bringing the entire team together for recording and collaboration easily.
12 Best Free Chrome Screen Recorder with audio 2022
Loom is one of the most popular screen recording tools on the Google market. Loom records quickly, shares and collaborates easily. Since it has been loved by users, Loom has recently been updated, and many features have now been limited to charging, such as: only the first 100 recorded videos can be accessed. Access to more videos requires an upgrade purchase; free users can...
Best Screen Recorder For PC In 2022
Give Loom a try if you need to quickly record something and share a link. When it comes to recording, Loom isnโ€™t overly complicated: you can choose whether to record just your screen, your screen with webcam video, or just your webcam.

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you donโ€™t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. Itโ€™s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

Social recommendations and mentions

Based on our record, Loom seems to be more popular. It has been mentiond 19 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Loom mentions (19)

  • UAT: A Quick Overview
    Loom is a video recording tool that allows users to capture screenshares with voiceovers. In UAT, itโ€™s used to show an application workflow, whether successful or buggy. Instead of listing steps to replicate a bug/workflow, you can record it firsthand and save everyone some time. - Source: dev.to / over 1 year ago
  • How to Stand Out When Asking for a Job
    Telling somebody, โ€œI want to work for youโ€ is only as good as the reasons you give them. If you show them that you can identify value that they need created and can create it, you take a lot of that work off of their plate. Loom is a good tool for walking people through what you can create. Source: about 3 years ago
  • Show HN: Walkie-Talkie for Badass Developers
    Async meetings are pretty great), http://loom.com is pretty great. (don't work there, not even a paying customer, but even then it's transformed the way I work.). - Source: Hacker News / over 3 years ago
  • Animation for software guides/snippets
    While not animation software, both loom.com and scribehow.com are a version of this. Loom is pure video and audio, Scribe is a combo of screenshots and written steps. It 'watches' what you do, then makes an instructional guide that can be edited later. Source: over 3 years ago
  • [need feedback] New landing page for upcoming SaaS!
    I'm not on mac, so I use loom.com as an alternative to screen.studio ๐Ÿ˜‰. Source: over 3 years ago
View more

CloudTalk mentions (0)

We have not tracked any mentions of CloudTalk yet. Tracking of CloudTalk recommendations started around Mar 2021.

What are some alternatives?

When comparing Loom and CloudTalk, you can also consider the following products

Camtasia - Unleash the worldโ€™s most powerful screen recorder and video editor with everything you need to tell your story โ€” powered by AI.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

ScreenStudio - Streaming, made easy!

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Tella - Capture your best work with video. Record in the browser, share instantly.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies