Software Alternatives, Accelerators & Startups

LiveAgent VS Yahoo

Compare LiveAgent VS Yahoo and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Yahoo logo Yahoo

News, email and search are just the beginning. Discover more every day. Find your yodel.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Yahoo Landing page
    Landing page //
    2023-05-09

Yahoo

Website
yahoo.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Yahoo features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Yahoo videos

Yahoo Mobile Cell Phone Plan Review | Yahoo Mail Pro

More videos:

  • Review - Yahoo Finance Premium Review: Is It Worth Your Money?
  • Review - Yahoo Mobile Verizon's Newest Experiment
  • Review - Is Yahoo Finance Premium Worth It? | 2021 Yahoo Finance Premium Review
  • Review - I Give Life Advice to Strangers on Yahoo Answers.. (good) /r/yahooanswers top all

Category Popularity

0-100% (relative to LiveAgent and Yahoo)
Customer Support
100 100%
0% 0
Search Engine
0 0%
100% 100
Help Desk
100 100%
0% 0
Internet Search
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Yahoo.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Yahoo. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Yahoo

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    ๐Ÿ Competitors: Zendesk, Freshdesk
    ๐Ÿ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    ๐Ÿ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgentโ€™s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgentโ€™s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Yahoo Reviews

The Difference Between Search Engines
MetaCrawler belongs to the InfoSpace. It was a meta search engine, however now it includes out a complete net search. It combines internet seek results from different awesome search engines like google like Google, Bing as well as Yahoo, and so forth. Millionshort on the other hand releases its seek results in line with the rating price. The hunt engine is based totally in...
Top 10 Best Google Search Engine Alternative List of 2019
Yahoo is another popular search engine alternative to Google and considered third in command. A portion of online users still prefers this search engine Yahoo for their daily search queries.
12 Google Alternatives: Best Search Engines To Use In 2019
Ever since Flickr has been integrated with the search engine, it offers better image results and sections like Yahoo Answers, and Yahoo Finance brings a shedload of information on several topics. On the privacy front, Yahoo! manages to perform better than Google.
Source: fossbytes.com
A List of Search Engines to Use Instead of Google
This web-portal breadth of choice makes this a beneficial site for internet beginners. Searching the web should also be about discovery and exploration, and Yahoo delivers.

Social recommendations and mentions

Based on our record, Yahoo seems to be more popular. It has been mentiond 418 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Yahoo mentions (418)

  • SURF THE WEB LIKE IT'S 1999!
    The power off button on the monitor does not work. If I type "http://yahoo.com/" in the address bar, it does not work as expected. Clicking on the Netscape Navigator logo works, but if I type the same address, "www3.netscape.com" manually into the address bar, it does not work. The URL in the address bar isn't updated. - Source: Hacker News / 5 months ago
  • Periodic lag
    However...I'm not seeing any packet loss from pings or traceroutes either to my router or to the outside (8.8.8.8, yahoo.com, etc). I've tried increasing the packet size to 1024, no difference. Zero packet loss, and zero problems. Source: 6 months ago
  • Is u//Yahoo-CustomerCare actually Yahoo-Customer care?
    No, they are not. This account is real, though: https://twitter.com/YahooCare and there are links in there to a paid support option (apparently genuine through yahoo.com) and free support suggestions. Source: 6 months ago
  • Suddenly can't send emails with Yahoo but can receive them just fine. TB 115.5.0 and immediately previous version.
    20-year-old Yahoo account. I get the error message "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.mail.yahoo.com was lost in the middle of the transaction. Try again." First time it happened I closed TB and relaunched it, at which time it decided to update. Tried sending message again with same error. Tried switching port to 587 with same... Source: 7 months ago
  • [WTS] Columbian 5 Pesos Gold for melt, 10 oz Engelhard
    Shipping USPS priority is $8. USA Only PPFF/Ven/Zelle Payment addresses all use JJR329 at yahoo.com. Source: 7 months ago
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What are some alternatives?

When comparing LiveAgent and Yahoo, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google - Google Search, also referred to as Google Web Search or simply Google, is a web search engine developed by Google. It is the most used search engine on the World Wide Web

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Bing - Bing helps you turn information into action, making it faster and easier to go from searching to doing.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

DuckDuckGo - The Internet privacy company that empowers you to seamlessly take control of your personal information online, without any tradeoffs.