Software Alternatives, Accelerators & Startups

LiveAgent VS Wondershare PDFelement

Compare LiveAgent VS Wondershare PDFelement and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Wondershare PDFelement logo Wondershare PDFelement

All-in-one PDF editor
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Wondershare PDFelement Landing page
    Landing page //
    2023-09-18

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Wondershare PDFelement features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Wondershare PDFelement videos

PDFelement - PDF Must Have Editor

More videos:

  • Review - PDF EDITOR REVIEW + First Impressions // PDFelement 6

Category Popularity

0-100% (relative to LiveAgent and Wondershare PDFelement)
Customer Support
100 100%
0% 0
PDF Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
PDF Editor
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Wondershare PDFelement.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Wondershare PDFelement

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    ๐Ÿ Competitors: Zendesk, Freshdesk
    ๐Ÿ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    ๐Ÿ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgentโ€™s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgentโ€™s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Wondershare PDFelement Reviews

The 13 Best Free PDF Editors (February 2024)
PDFelement is free, but with a major limitation: It places a watermark on every page of the document. That being said, the watermark is behind everything, so you can still see the content, and it's important to realize that it supports some truly great PDF editing features.
AI Proofreaders: What They Are & What The Top Tools Are
That said, you should try using an AI proofreader. Wondershare PDFelement is a good choice since it offers a lot of value. It can proofread text or PDFs, explain the errors, and rewrite the content automatically. That expedites the process a lot. And on top of this powerful AI proofreading tool, PDFelement also offers lots of other features.
8 Best Adobe Acrobat Alternatives In 2022 [Updated List]
You can also use it for creating and converting PDF and use OCR for scanned documents. And you can even extract data from the file. PDFelement is a multi-platform app that you can use on Windows, macOS, and iOS.
10 Best PDF Expert Alternatives for Various Tasks in 2022
Verdict: PDFelement has been developed by Wondershare company. The software provides users with fast operations processing, including the option of conversion. In comparison with PDF Expert, this is a big advantage, which turns this product into a remarkable program similar to PDF Expert. Recently many PDF Expert users started to argue about it being frizzed up while...
Source: fixthephoto.com
5 alternatives to Adobe Acrobat Reader
Wondershare PDFelement is also an excellent alternative to Adobe Acrobat. This tool provides watermarking, adding headers and footers, password permissions, creation, and document conversion for more than 90% of Adobe Acrobat features.

Social recommendations and mentions

Based on our record, Wondershare PDFelement seems to be more popular. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Wondershare PDFelement mentions (9)

  • Looking for an alternative app for Superhuman and a great pdf tool
    I have better experience with https://pdf.wondershare.com/. Source: about 1 year ago
  • ILPT Request: Modifying past paystubs of where you have worked versus creating new ones entirely
    I've edited PDFs recently with this: https://pdf.wondershare.com/. I'd imagine most payslips are saveable as PDFs. Source: over 1 year ago
  • How to remove password from a PDF
    PDFelement can remove all passwords on PDFs https://pdf.wondershare.com/. Source: over 2 years ago
  • Need a tool to rotate multiple PDFs in one shoot
    You can use PDFelement as the suitable tool for rotating multiple PDFs in one shoot. You can use its free version to rotate multiple PDF files without merging them. Besides, you can also use it for any kind of editing, data extraction, form handling, security, converting, signing, reviewing etc within a minute without any type of hassle. Source: about 3 years ago
  • Which app should I use?
    There are a number of paid as well as free apps to perform your tasks. Keep in mind, you have to purchase most of them to use their advanced level service features. Still, there are some apps those provide full service features to their trial version. PDFelement is such an app that offers all of its service features at their trial version. You can try this one. Source: about 3 years ago
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What are some alternatives?

When comparing LiveAgent and Wondershare PDFelement, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Adobe Acrobat DC - Make your job easier with Adobe Acrobat DC, the trusted PDF creator. Use Acrobat to convert, edit and sign PDF files at your desk or on the go.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Google Docs - Create a new document and edit with others at the same time -- from your computer, phone or tablet. Get stuff done with or without an internet connection. Use Docs to edit Word files. Free from Google.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Foxit PhantomPDF - Edit PDF files with our feature-rich PDF Editor. Download Foxit PDF Editor to convert, sign, scan / OCR & more. A speedy PDF Editor alternative to Adobe Acrobat.