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LiveAgent VS Wolfram Mathematica

Compare LiveAgent VS Wolfram Mathematica and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Wolfram Mathematica logo Wolfram Mathematica

Mathematica has characterized the cutting edge in specialized processing—and gave the chief calculation environment to a large number of pioneers, instructors, understudies, and others around the globe.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Wolfram Mathematica Landing page
    Landing page //
    2022-08-07

LiveAgent features and specs

  • Ticket management
  • Live Chat & In-App-Messaging
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR

Wolfram Mathematica features and specs

  • Comprehensive Functionality
    Wolfram Mathematica offers a broad range of functions in various domains such as numerical computations, symbolic calculations, data visualization, and more.
  • High-Level Programming Language
    The Wolfram Language is a powerful, high-level programming language specifically designed for symbolic computation and algorithmic development.
  • Integrated System
    Mathematica integrates computation, visualization, and data seamlessly, providing an all-in-one system for technical computing.
  • Strong Community & Support
    Mathematica has a robust community of users and excellent support resources, including extensive documentation, user forums, and direct support.
  • Real-World Data Integration
    Integrated access to the Wolfram Knowledgebase allows users to import a vast array of real-world data directly into computations.
  • Interactive Notebooks
    Mathematica's notebook interface allows for interactive document creation, combining calculations, visualizations, narratives, and interactive controls.

Possible disadvantages of Wolfram Mathematica

  • High Cost
    Mathematica is quite expensive, especially for individual users and small businesses, with substantial licensing fees.
  • Steep Learning Curve
    The software can be difficult to learn for beginners due to its high-level and feature-rich environment.
  • Performance Limitations
    For certain large-scale numerical computations or simulations, Mathematica may underperform compared to specialized numerical software.
  • Closed Source
    Unlike some other computational tools, Mathematica is not open-source, which can be a disadvantage for those who prefer open-source software for flexibility and transparency.
  • Version Compatibility
    There are sometimes compatibility issues between different versions of Mathematica, which can cause problems when sharing code and documents between users with different versions.
  • Hardware Requirements
    Mathematica can be resource-intensive and may require high-performance hardware to run efficiently, especially for complex tasks.

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Wolfram Mathematica videos

+ Add

Introduction to Wolfram Notebooks

Category Popularity

0-100% (relative to LiveAgent and Wolfram Mathematica)

LiveAgent

Wolfram Mathematica

Customer Support
100 100%
Customer Support
0% 0
Technical Computing
0 0%
Technical Computing
100% 100
Help Desk
100 100%
Help Desk
0% 0
Numerical Computation
0 0%
Numerical Computation
100% 100

Questions and Answers

As answered by people managing LiveAgent and Wolfram Mathematica.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Wolfram Mathematica. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Wolfram Mathematica

LiveAgent Reviews

  1. Usama Idrees
    · CEO & CTO at HUK SONS ·
    Transformative Customer Support Solution

    LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfaction—a must-have for scaling tech-driven businesses.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Omnichannel support: seamless integration across email, chat, social media, and phone.|Automation & workflow customization: saved hours with pre-set triggers and personalized workflows.|User-friendly interface: minimal training required—our team adopted it effortlessly.|Analytics & reporting: actionable insights helped refine our customer strategy.|Scalability: grows with our business without compromising performance.|24/7 uptime: reliable support during peak demand periods.
    👎 Cons:    Advanced features learning curve: some automation tools require deeper exploration (worth the effort).|Limited customization in reporting: minor gaps for hyper-specific metrics (workarounds exist).|Mobile app: functional but could use a ui refresh for faster navigation.
  2. Michal K
    · CEO ·
    Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Wolfram Mathematica Reviews

10 Best MATLAB Alternatives [For Beginners and Professionals]
Wolfram Mathematica is packed with features that make your computations super-easy. Mathematica can handle any visualizations or plot with ease.
Source: thetechtop10.com
6 MATLAB Alternatives You Could Use
Deveoped by Wolfram Research, the pioneers of computational software, Mathematica comes with a truckload of features for all your mathematical computational needs. The latest version boasts over 700 new functions, as well as multiple function libraries and geo visualization/animation tools. And that’s just the tip of the iceberg. From 2D/3D image processing to enhanced...
Source: beebom.com

What are some alternatives?

When comparing LiveAgent and Wolfram Mathematica, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MATLAB - A high-level language and interactive environment for numerical computation, visualization, and programming

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

GNU Octave - GNU Octave is a programming language for scientific computing.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Scilab - Scilab Official Website. Enter your search in the box aboveAbout ScilabScilab is free and open source software for numerical . Thanks for downloading Scilab!

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