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GNU Octave VS LiveAgent

Compare GNU Octave VS LiveAgent and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

GNU Octave logo GNU Octave

GNU Octave is a programming language for scientific computing.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • GNU Octave Landing page
    Landing page //
    2022-08-07
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

GNU Octave features and specs

  • Free and Open Source
    GNU Octave is completely free to use and distribute. Its source code is available for anyone to inspect, modify, and enhance, providing transparency and community-driven improvements.
  • MATLAB Compatibility
    Octave aims to be mostly compatible with MATLAB, meaning that many scripts and functions written for MATLAB can run in Octave with little or no modification.
  • Extensive Documentation
    Octave has comprehensive documentation, tutorials, and a vast array of user-contributed content, easing the learning curve for new users.
  • Flexible Integration
    Octave can interface with various programming languages such as C, C++, Fortran, and Python, making it versatile for different types of projects and workflows.
  • Powerful Plotting Capabilities
    Octave includes features for generating high-quality plots and visualizations, which are essential for data analysis and presentation.

Possible disadvantages of GNU Octave

  • Performance
    In some cases, Octave may be slower than MATLAB, especially for highly optimized or proprietary algorithms that MATLAB handles more efficiently.
  • GUI and Toolboxes
    While Octave offers a graphical user interface, it is not as polished as MATLAB's. Additionally, the range and quality of toolboxes available in Octave can be more limited compared to MATLAB's extensive and well-supported toolboxes.
  • Community Support
    Although there is a supportive community around Octave, the user base and available support resources are smaller compared to MATLAB's extensive network of forums, user groups, and customer support.
  • Learning Curve for Advanced Features
    While basic operations are straightforward, mastering advanced features and customizations in Octave can require a deeper understanding of its architecture and available functions.
  • Less Industry Adoption
    MATLAB is widely used in industry for research, engineering, and analytics. Octave, being an open-source alternative, lacks the same level of commercial adoption and institutional support, which can be a drawback in professional settings.

LiveAgent features and specs

  • Ticket management
  • Live Chat & In-App-Messaging
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR

GNU Octave videos

+ Add

GNU Octave Ep. 1.5: What's different compared to MatLab!

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to GNU Octave and LiveAgent)

GNU Octave

LiveAgent

Technical Computing
100 100%
Technical Computing
0% 0
Customer Support
0 0%
Customer Support
100% 100
Numerical Computation
100 100%
Numerical Computation
0% 0
Help Desk
0 0%
Help Desk
100% 100

Questions and Answers

As answered by people managing GNU Octave and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using GNU Octave and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare GNU Octave and LiveAgent

GNU Octave Reviews

7 Best MATLAB alternatives for Linux
FreeMAT is a free and open-source software for numerical computation. It is used for rapid engineering, scientific prototyping, and data processing. It is similar to MATLAB and GNU Octave and supports its various functions.
Source: cyanogenmods.org
Matlab Alternatives
Scilab is an open-source similar to the implementation of Matlab. The approximation techniques known as Scientific Computing is used to solve numerical problems. To achieve this, the team of Scilab developers made use of Solvers and algorithms to build the algebraic libraries. Scilab is one of the major alternatives to Matlab along with GNU Octave.
Source: www.educba.com
10 Best MATLAB Alternatives [For Beginners and Professionals]
GNU Octave an open-source alternative to MATLAB. It is interactive and powerful featuring everything you need in one place.
Source: thetechtop10.com
4 open source alternatives to MATLAB
GNU Octave may be the best-known alternative to MATLAB. In active development for almost three decades, Octave runs on Linux, Windows, and Mac—and is packaged for most major distributions. If you're looking for a project that is as close to the actual MATLAB language as possible, Octave may be a good fit for you; it strives for exact compatibility, so many of your projects...
Source: opensource.com
3 Open Source Alternatives to MATLAB
GNU Octave may be the best-known alternatives to MATLAB. In active development for almost three decades, Octave runs on Windows, Mac, and Linux alike, and is packaged for most major distributions. If you're looking for a project that is as close to the actual MATLAB language as possible, Octave may be a good fit for you; it strives for exact compatibility, so many of your...
Source: www.openhealthnews.com

LiveAgent Reviews

  1. Usama Idrees
    · CEO & CTO at HUK SONS ·
    Transformative Customer Support Solution

    LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfaction—a must-have for scaling tech-driven businesses.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Omnichannel support: seamless integration across email, chat, social media, and phone.|Automation & workflow customization: saved hours with pre-set triggers and personalized workflows.|User-friendly interface: minimal training required—our team adopted it effortlessly.|Analytics & reporting: actionable insights helped refine our customer strategy.|Scalability: grows with our business without compromising performance.|24/7 uptime: reliable support during peak demand periods.
    👎 Cons:    Advanced features learning curve: some automation tools require deeper exploration (worth the effort).|Limited customization in reporting: minor gaps for hyper-specific metrics (workarounds exist).|Mobile app: functional but could use a ui refresh for faster navigation.
  2. Michal K
    · CEO ·
    Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, GNU Octave seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GNU Octave mentions (1)

  • everyday I get more certain that Algerian universities sucks...
    As for Matlab, I think you'll be just fine with using GNU Octave. Source: about 3 years ago

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing GNU Octave and LiveAgent, you can also consider the following products

MATLAB - A high-level language and interactive environment for numerical computation, visualization, and programming

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Wolfram Mathematica - Mathematica has characterized the cutting edge in specialized processing—and gave the chief calculation environment to a large number of pioneers, instructors, understudies, and others around the globe.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Scilab - Scilab Official Website. Enter your search in the box aboveAbout ScilabScilab is free and open source software for numerical . Thanks for downloading Scilab!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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