Software Alternatives, Accelerators & Startups

LiveAgent VS Vrbo

Compare LiveAgent VS Vrbo and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Vrbo logo Vrbo

With over 2 million bookable vacation rentals, Vrbo connects homeowners with families and vacationers looking for something more than a hotel for their trip.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Vrbo Landing page
    Landing page //
    2023-09-02

Vrbo

Website
vrbo.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Vrbo features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Vrbo videos

Vrbo: Pros and cons of vacation rentals

More videos:

  • Review - Airbnb vs VRBO | Which is better?
  • Review - What SUCKS about VRBO!

Category Popularity

0-100% (relative to LiveAgent and Vrbo)
Customer Support
100 100%
0% 0
Vacation Rental
0 0%
100% 100
Help Desk
100 100%
0% 0
Travel
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Vrbo.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Vrbo. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Vrbo

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Vrbo Reviews

Top 20 Airbnb competitors and alternative booking sites
Part of the HomeAway group, Vrbo (originally known as “Vacation Rentals by Owner”) is the world’s second-largest short-term rental company, next to Airbnb. Primarily targeting families, Vrbo has 2 million listings worldwide – from apartments to villas.
10 Airbnb alternatives travelers started using in 2023!
So overall, it really depends on the destination you're heading to and your needs and preferences. If you're looking for luxury stays that accommodate larger crowds, give Vrbo and Vacasa a try! If you're looking for a reputable provider as an Airbnb alternative, booking.com, Agoda, or Tripadvisor Rentals might be for you. If you like to seek out unique accommodation options,...
AirBnB Alternatives: The Best Sites Like AirBnB in 2023
I find a big difference between air&b (honest) and vrbo/homeaway (dishonest). VRBO/Home Away claims to guarantee a refund or rebooking if the property advertised does not match the property in fact. In my case (ongoing), I rented what was advertised as a 3 bed, 4 person apartment that in fact has only one bed and can only accommodate two people. Not only is VRBO/Homeaway...
15 Airbnb Alternatives You Should Know About
Vrbo has around 2 million house rentals around the world and the thing that differentiates it is the size of the properties. Generally speaking, the properties on Vrbo are bigger and have backyards. This means that if you are a big group or a family with children, Vrbo is better than Airbnb as a booking option.
Source: travelfreak.com
Best 12 Sites Like Airbnb for Vacations or Quick and Easy Rentals
In terms of online rental property booking, HomeAway.com is one of the largest Airbnb competitors, with over 1 million worldwide listings. It offers many of the same services as Airbnb, helping people find rental properties based on their location and travel dates, as well as several other criteria. HomeAway offers its own brand of insurance and other protections so that you...
Source: techboomers.com

Social recommendations and mentions

Based on our record, Vrbo seems to be more popular. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Vrbo mentions (9)

  • Is VRBO intentionally trying to drive away customers with this 'one key' stuff?
    I can't believe this thing! If I was arriving at a property and needed to check something and this popped up I would lose my shnitz! It is so intrusive, I literally though it was malware, but it is 100% vrbo.com. I literally cannot reply to my messages via the website without going through this spam 'feature' now. Luckily I can just do it via the email (I think) and say 'sorry vrbo has lost a customer and I... Source: 12 months ago
  • Pros and cons of owning a cabin?
    I think the key is to just find one to rent on vrbo.com. Source: about 1 year ago
  • Two weeks in Portugal
    You could try vrbo.com or rental agencies, but I think airbnbs are probably about as good as anything -- especially if you're booking online from afar. Read the reviews. Happy hunting! Source: about 1 year ago
  • iCalendar sync - 429 Too Many Requests errors
    When using a WordPress plugin - like WP Simple Booking Calendar - to import iCalendars from vrbo.com, I get the error:. Source: about 1 year ago
  • [QUESTION] Public transport in Rotterdam
    And last question, did anyone ever use vrbo.com to make a reservation? I found about it only yesterday and found few affordable apartments. Source: about 1 year ago
View more

What are some alternatives?

When comparing LiveAgent and Vrbo, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Booking.com - Find your next stay. Search deals on hotels, homes, and much more...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Airbnb - Book unique places to stay and things to do.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Hozy - Forget tedious searches on multiple websites and apps to find the perfect accommodation, restaurants, events and experiences for your trip. Hozy brings it all together on one intuitive, user-friendly platform.