Software Alternatives, Accelerators & Startups

LiveAgent VS Resolve247.ai

Compare LiveAgent VS Resolve247.ai and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Resolve247.ai logo Resolve247.ai

Get instant answers to your customers 24/7 with your own hyper-accurate AI chatbot, trained on your website / knowledgebase.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Resolve247.ai
    Image date //
    2023-12-06
  • Resolve247.ai
    Image date //
    2023-12-06
  • Resolve247.ai
    Image date //
    2023-12-06
  • Resolve247.ai
    Image date //
    2023-12-06
  • Resolve247.ai
    Image date //
    2023-12-06

45% Fewer Support Tickets - Get instant answers to your customers 24/7 with your own hyper-accurate AI chatbot, trained on your website / knowledgebase.

30 day free trial, no cc required!

☑️ Anti-Hallucination Guarantee ☑️ Super Simple 3-step Setup ☑️ No Hidden Costs ☑️ Founder Friendly Pricing

Want to provide instant customer support, but not enough time? Provide 24/7 high quality answers to your customers with Resolve247.ai

Built for those who want to get 24/7 answers to their customers and reduce incoming tickets - we keep our prices reasonable and don't have any hidden costs so you can keep your Customers happy without paying a fortune.

☑️ Generous inclusions in each plan. ☑️ 30 day free trial, no cc required! ☑️ Everything is included, no extra API costs! ☑️ Risk free! Money back Guarantee

We are most proud of our Hallucination-Free Guarantee! We've laboured over our AI to ensure it only provides answers taken directly from your information. To show how confident we are, if there is ever a hallucination you'll get that month's chatbot for free!

Setup is simple, and can take from just a couple of minutes! (yes really!) Get your chatbot today with Resolve247 and instantly provide your customers with 24/7 high quality support.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Resolve247.ai features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Resolve247.ai videos

No Resolve247.ai videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to LiveAgent and Resolve247.ai)
Customer Support
98 98%
2% 2
Chatbots
0 0%
100% 100
Help Desk
100 100%
0% 0
Customer Service
100 100%
0% 0

Questions and Answers

As answered by people managing LiveAgent and Resolve247.ai.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Resolve247.ai's answer:

Built for those who want to get 24/7 answers to their customers and reduce incoming tickets - we keep our prices reasonable and don't have any hidden costs so you can keep your Customers happy without paying a fortune.

We are most proud of our Hallucination-Free Guarantee! We've laboured over our AI to ensure it only provides answers taken directly from your information. To show how confident we are, if there is ever a hallucination you'll get that month's chatbot for free!

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

Resolve247.ai's answer:

We offer a 30 day free trial (no cc required!), Anti-Hallucination Guarantee, Super Simple 3-step Setup, No Hidden Costs, and Founder Friendly Pricing.

We have done everything we can to make Resolve247.ai the ideal AI support chatbot for those who want to provide high quality customer support 24/7!

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Resolve247.ai

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Resolve247.ai Reviews

We have no reviews of Resolve247.ai yet.
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What are some alternatives?

When comparing LiveAgent and Resolve247.ai, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SiteSpeakAI - Automate your customer support with ChatGPT.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Chatbase - Build a ChatGPT-like chatbot from your knowledge base.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SiteGPT - ChatGPT for every website.