Software Alternatives, Accelerators & Startups

LiveAgent VS QuillBot

Compare LiveAgent VS QuillBot and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

QuillBot logo QuillBot

Quillbot is a free paraphrasing tool that will rewrite any sentence or paraphraph you give it. The article rewriter can rewrite essays or articles and is excellent as a grammar and fluency corrector.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • QuillBot Landing page
    Landing page //
    2020-04-08

QuillBot

$ Details
freemium $14.95 / Monthly (Pro)
Platforms
-
Release Date
-

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

QuillBot features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

QuillBot videos

Quillbot Article Rewriter and Avoiding Plagiarism - TikTok Clowns Are Back

More videos:

  • Review - Paraphrasing by Quillbot (Change your sentence)

Category Popularity

0-100% (relative to LiveAgent and QuillBot)
Customer Support
100 100%
0% 0
Writing Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
AI
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and QuillBot.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and QuillBot. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and QuillBot

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...

QuillBot Reviews

  1. A Clever Writing Assistant to Tackle the Word Jungle!

    Quillbot is an innovative and powerful language processing tool designed to assist writers in generating high-quality content effortlessly. Available on SaasHub, this software-as-a-service (SaaS) application provides a user-friendly interface and a range of features that cater to the needs of writers, students, bloggers, and professionals. Whether you need to rephrase sentences, paraphrase paragraphs, or find synonyms, Quillbot promises to enhance your writing experience and productivity.

    🏁 Competitors: Grammarly, Spinbot
    👍 Pros:    Versatile text rewrite options|User friendly interface|Multilingual support|Synonym finder|Plagiarism checker
    👎 Cons:    Limited free version|Occasional grammar issues

Best AI Paraphraser for Non-Native English Speakers: Grammarly, QuillBot, Paraphrasing Tool, Paraphraser.io, Wordtune, Engram (2023)
Quillbot does shorten the sentences and removes any extraneous parts of the sentences. Quillbot's use of words are also more apt for the sentences. The sentences sound more natural than the inputted sentences, thus we recommend this tool for non-native speakers to add the final touches to their writing.
Source: blog.engram.us
Best AI Proofreader for Non-Native English Speakers: Grammarly, QuillBot, Engram, ProWritingAid, Ginger, Trinka [Updated 2023]
Some technical issues with copy-pasting text or the Chrome extension require time to troubleshoot. The grammar checker has limited features compared to QuillBot's paraphrasing tool, but the paraphraser is more likely to alter the original meaning of the text, and thus requires more manual editing to restore the original meaning.
Source: blog.engram.us
11 Best Speedwrite Alternatives (Free Included) 2022
Quillbot is one of the most well-known paraphrasing tools, and it is my #1 recommended alternative to Speedwrite. Unlike Speedwrite, Quillbot has a free plan, although you will be limited in the number of words you can rewrite at a time (150).
15 Best QuillBot Alternatives 2021
Rewriter Tools is a great free alternative to QuillBot, as it doesn’t have the same character restrictions that QuillBot has, even though it is free and does not require you to create an account. If you don’t create an account on QuillBot, you will be limited to 400 characters when rephrasing articles.
The 8 Best Paraphrasing Tools You Need to Know About
Not bad. What I like about Quillbot is that it gives you the option to “requill” and have it come up with something new. Sometimes you’ll get sentences that are pretty poorly written, other times you’ll get minor changes like the above example.
Source: teachandgo.com

Social recommendations and mentions

Based on our record, QuillBot seems to be more popular. It has been mentiond 151 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

QuillBot mentions (151)

  • How to Bypass AI Detectors
    A tool also known as QuillBot is assumed to bypass AI detection, however this is not the case. While QuillBot may paraphrase your text and bypass plagiarism detectors, it does not bypass AI detectors such as TurnItIn and GPTZero. Phrasly has witnessed multiple users getting caught for using AI after being under the assumption that QuillBot bypasses AI detection. Source: 5 months ago
  • Ai detection
    Use rephraser like this https://quillbot.com/ it changes the words to make it look like original so there is no ai detection. Source: 5 months ago
  • Junior Software Dev - getting rejected like there is no tomorrow, please review.
    Proofread for spelling, grammar, and punctuation errors (Grammarly, Hemingway Editor, LanguageTool, and Quillbot. Source: 8 months ago
  • AI as a Writer's aly? - by Ghanshyam Digital
    Artificial intelligence (AI) is rapidly transforming the writing industry. AI-powered tools are now available to help writers with everything from generating ideas to creating high-quality content. In this post, we will discuss the top 10 AI writing tools in 2023. These tools are all easy to use and can help you to improve your writing skills and productivity. Here are our top 10 picks: 1. Quillbot: Quillbot... Source: 10 months ago
  • Smooth-brained idiots of random websites no-one has ever heard of say this game is crap.
    All of these people are just saying the same thing like they all just copied the first and put it through quillbot. Source: 10 months ago
View more

What are some alternatives?

When comparing LiveAgent and QuillBot, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Grammarly - Clear, effective, mistake-free writing everywhere you type.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Copy.ai - We have created the world's most advanced artificial intelligence copywriter that enables you to create marketing copy in seconds!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

WordAi - WordAi uses artificial intelligence to understand text and is able to automatically rewrite your article with the same readability as a human writer! Sign up now and get unlimited human quality content at your fingertips!