Software Alternatives & Reviews

LiveAgent VS quackr

Compare LiveAgent VS quackr and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

quackr logo quackr

Protect your privacy & identity with quackr. Use our free temporary phone numbers to receive SMS online now.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • quackr Landing page
    Landing page //
    2023-08-22

quackr is a free platform that allows you to receive sms online instantly. We have temporary phone numbers from 10 countries including the US, UK & Canada.

At quackr, we believe privacy is very important - we provide phone numbers so you can use them instead of your real phone number on the internet. quackr is the perfect security tool to use if you're apprehensive about giving out your phone number online.

quackr

Website
quackr.io
Pricing URL
-
$ Details
free
Platforms
JavaScript
Release Date
-

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

quackr features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

quackr videos

No quackr videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to LiveAgent and quackr)
Customer Support
100 100%
0% 0
Communication
0 0%
100% 100
Help Desk
100 100%
0% 0
VoIP
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and quackr.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and quackr

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...

quackr Reviews

We have no reviews of quackr yet.
Be the first one to post

Social recommendations and mentions

Based on our record, quackr seems to be more popular. It has been mentiond 48 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

quackr mentions (48)

  • Did people really use "burner phones"?
    I'm also curious because it seems like using a phone with no strings attached today seems almost impossible unless you get an actually old phone, which either works poorly or costs a lot as part of a retro collection or something. Even my iPhone 4S doesn't work if I boot it up, and that came out last decade. Of course, in terms of using a number for making a new account or subscription of sorts, one could still be... Source: 8 months ago
  • I'm back and the chair has never been stronger.
    You can also take this poll over at bettor edge, and whichever team gets the most votes, will get an extra 5k donated to their respective charity (the loser will still get a 1k donation). So if you are so inclined, head over there and vote for the huskers and Team Jack. Right now we're losing 65% to 35% to the gophers on who should get the extra donation so vote if you can! Note they ask for a phone number to... Source: 9 months ago
  • Why is Whatsapp so popular in India?
    To be very frank, I was also thinking that another reason people tend to use Whatsapp is that it’s not really tied to any actual account as in the case of iCloud, right? It’s just a phone number that’s required, and so if you want to stay private, or just log in with a fake account, you can use a free phone number for verification, just as you would do with some disposable temporary mail when you want to log in to... Source: 9 months ago
  • Has anyone used temporary phone numbers for app registration worth it?
    While searching for another way out, I stumbled upon a service called quackr.io. It claims to provide temporary phone numbers for registration confirmation purposes. Using fake numbers for app verification is quite tempting, and I read that it's a savior when it comes to website registration. Still, I'm unsure if it's worth the effort because I also read many claiming that temporary phone numbers don't work with... Source: 10 months ago
  • Best sites for free sms
    Idk if this is the right subreddit for this question, but hopin I dont get banned XD. I want to get a verification code for something, but I dont have a phone number that I can use. Does anyone know any free sms sites that will let me get a code? The only one I found so far is quackr.io, but the site where I want to verify says that it only accpets mobile numbers whenever I try on the numbers on quackr. Source: 12 months ago
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What are some alternatives?

When comparing LiveAgent and quackr, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Textverified - Textverified is a website that is designed as a phone verification service, allowing the user to bypass the phone verifications and receive codes through social media websites and applications.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Receivesms.co - Receivesms.co is a website that offers virtual and real phone numbers, providing you an opportunity to bypass the SMS, Text, and Call verifications on social media platforms like Twitter, Facebook, Instagram, Telegram, WhatsApp, eBay, and others.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freephonenum - Freephonenum is a website that receives online SMS, use temporary and disposable numbers from USA and Canada to get verifications code from all around the world for development.