Software Alternatives, Accelerators & Startups

LiveAgent VS Poshmark

Compare LiveAgent VS Poshmark and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Poshmark logo Poshmark

Poshmark is the #1 place to buy and sell fashion. Shop millions of closets–and sell yours too!
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Poshmark Landing page
    Landing page //
    2023-09-14

Poshmark

Pricing URL
-
$ Details
-
Platforms
-
Release Date
2011 June

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Poshmark features and specs

  • Headquarters: Redwood City, CA

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Poshmark videos

Watch This Before You Buy or Sell on PoshMark | Poshmark Buyer & Seller Tips | Poshmark Review

More videos:

  • Review - Poshmark Review | Pros & Cons
  • Review - Watch this BEFORE you sell on Poshmark | POSHMARK REVIEW

Category Popularity

0-100% (relative to LiveAgent and Poshmark)
Customer Support
100 100%
0% 0
Online Marketplace
0 0%
100% 100
Help Desk
100 100%
0% 0
Fashion
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Poshmark.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Poshmark. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Poshmark

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Poshmark Reviews

25 Best Sites Like eBay To Sell and Buy Stuff in 2022
Poshmark is a site dedicated to selling fashion and accessories. The site has many great features for sellers and offers Posh Protect to buyers. Posh Protect is a service that gives buyers a money-back guarantee on their purchases.
The Very Best Kids’ Online Consignment Shops
Poshmark is one of the original online consignment shops but what you might not know is that it has a great selection of kids' clothing (and is an excellent way to sell). Selling is uber-easy with the app: you take a photo and upload it to your "closet" in less than 60 seconds—right from your phone! The labels are pre-paid and shipped to you, and the cash goes into your...
Source: redtri.com
10 Apps Used to Sell Anything for Cash
Poshmark is a free app that lets you sell high-end clothing, shoes, handbags, and accessories. Messaging and payments are handled over the app, and the buyer pays for shipping. Poshmark takes a 20% commission for each item sold over $15.
Best Place To Sell Clothes Online? Our Top 6 Digital Stores
Poshmark is more than just an online platform for selling clothes — it’s a “social marketplace.” Rather than being a place where sellers can list an item, hope it sells and move along, Poshmark is powered by buyers and sellers who share fashion ideas and styling tips, browse each others’ “closets” and generally connect over clothing and fashion.
20 Real Craigslist Alternatives For Selling Your Stuff
Poshmark is a fun and simple way to buy and sell fashion. A lot of social media celebrities are known to list their used designer items on this platform.

Social recommendations and mentions

Based on our record, Poshmark seems to be more popular. It has been mentiond 45 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Poshmark mentions (45)

  • Feeling Frustrated
    If there are brands you know fit you well, buy the clothes secondhand, e.g. From poshmark.com. Source: about 1 year ago
  • Xero: Differences between the Prio and Prio Neo shoes?
    Yeah, I get it. They are more pricey. One option is to look at https://revivo.com for 2nd hand options from Vivo. Or try 2nd hand market places like Minimalist Shoe Buy/Sell/Trade on facebook, or Poshmark. I've had luck on all those places in the past. Source: about 1 year ago
  • Re: like Enell but cheaper? Or a Canadian source?
    Second-hand sites like poshmark.com, vinted.com, mercari.com, ebay.com, bratabase.com/listings, r/braswap, I even bought a NWT Panache Wired Sports bra for $20 off Facebook marketplace! LOL. Obvi, you can still find NWT from second-hand sites). Source: about 1 year ago
  • reasonable priced swimwear and bras?
    The final sale stuff on Breakout Bras website is best prices I've found for the U.S. (outside of second-hand sites like poshmark.com, ebay.com vinted.com, mercari.com, the usual suspects. You can still find NWT stuff on these sites. I even found a Panache Wired Sports Bra NWT for $20 on Facebook marketplace! LOL.). Source: about 1 year ago
  • Help Me Dress Myself for Spring
    Try on a lot of styles to find what looks best with your body. Take a look at secondhand stores (especially those in wealthy neighborhoods - I've found dresses initially worth almost a thousand dollars for under $50), or discount stores like nordstrom rack or tj maxx. Online options include Gilt.com, or poshmark.com. Source: about 1 year ago
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What are some alternatives?

When comparing LiveAgent and Poshmark, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

thredUp - thredUp is the free fashion resale app for the consumer to buy and sell secondhand clothing online.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

eBay - Buy and sell electronics, cars, fashion apparel, collectibles, sporting goods, digital cameras, baby items, coupons, and everything else on eBay, the world's online marketplace

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Etsy - Buy and sell handmade or vintage items, art and supplies on Etsy, the worlds most vibrant handmade...