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LiveAgent VS PDF-XChange Editor

Compare LiveAgent VS PDF-XChange Editor and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

PDF-XChange Editor logo PDF-XChange Editor

The smallest, fastest, most feature-rich PDF editor/viewer available
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • PDF-XChange Editor Landing page
    Landing page //
    2023-08-03

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

PDF-XChange Editor features and specs

No features have been listed yet.

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

PDF-XChange Editor videos

+ Add

PDF-XChange Viewer Tutorial

Category Popularity

0-100% (relative to LiveAgent and PDF-XChange Editor)

LiveAgent

PDF-XChange Editor

Customer Support
100 100%
Customer Support
0% 0
PDF Tools
0 0%
PDF Tools
100% 100
Help Desk
100 100%
Help Desk
0% 0
PDF Editor
0 0%
PDF Editor
100% 100

Questions and Answers

As answered by people managing LiveAgent and PDF-XChange Editor.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and PDF-XChange Editor. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and PDF-XChange Editor

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

PDF-XChange Editor Reviews

The 13 Best Free PDF Editors (February 2024)
PDF-XChange Editor offers some great tools, but not all of them are free to use. If you use a non-free feature, the PDF will save with a watermark on every page.
Source: www.lifewire.com
8 Best Adobe Acrobat Alternatives In 2022 [Updated List]
PDF-Xchange Editor is one of the most inexpensive alternatives to Acrobat Pro. It has all the tools necessary for creating, editing, and annotating PDF files and also has OCR and tools for digitally signing the documents. It also allows you to export PDF files to MS Office formats.
Source: www.softwaretestinghelp.com
10 Best PDF Expert Alternatives for Various Tasks in 2022
Thereby, PDF Xchange Editor comes before PDF Expert in the OCR technology. This PDF expert alternative provides you with the advanced OCR plug-in of ABBYY, which counts to be more precise, adaptive, and faster than the standard OCR engine (at work by PDF Expert), and be completed with features such as dynamic stamps, say, a stamp that adopts the system date in an automatic...
Source: fixthephoto.com
13 of the Best Free PDF Readers
For those users looking to add audio to their PDFs, PDF-XChange Editor could be the solution. Besides the having ability to add recordings and other audio, users can view and edit the PDF files, along with adding in a signature. The best feature of PDF-XChange, though, might be its Optical Character Recognition Tool. With this tool, users can scan in a printed document and...
Source: www.indeed.com
Top 5 Best Free Alternatives to Adobe Acrobat DC
PDF-XChange Editor offers amazing amount of features for free (about 80%). Some of them are free only in Editor (but not free in others competitors). And all free features in Editor are very precise and detailed. With the stable work and good support, PDF-XChange Editor is very user-friendly for high level professional documents
Source: whatvwant.com

What are some alternatives?

When comparing LiveAgent and PDF-XChange Editor, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Adobe Acrobat DC - Make your job easier with Adobe Acrobat DC, the trusted PDF creator. Use Acrobat to convert, edit and sign PDF files at your desk or on the go.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Foxit Reader - Foxit Reader is a free and light-weight multi-platform PDF document viewer.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Wondershare PDFelement - All-in-one PDF editor

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