Software Alternatives, Accelerators & Startups

LiveAgent VS Pandora

Compare LiveAgent VS Pandora and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Pandora logo Pandora

Pandora Radio is a free (ad-supported) internet radio founded in 2000.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Pandora Landing page
    Landing page //
    2022-12-13

Pandora

Pricing URL
-
$ Details
Platforms
-
Release Date
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LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Pandora features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Pandora videos

What Happened To Pandora? (2019 HONEST REVIEW)

More videos:

  • Tutorial - The Ultimate PANDORA Jewelry Guide | DO's & DON'Ts | How To's
  • Review - PANDORA! SUPREME HEALER! FULL CHARACTER REVIEW!! Saint Seiya Awakening

Category Popularity

0-100% (relative to LiveAgent and Pandora)
Customer Support
100 100%
0% 0
Music Streaming
0 0%
100% 100
Help Desk
100 100%
0% 0
Music
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Pandora.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Pandora. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Pandora

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...

Pandora Reviews

Best Spotify Alternatives In The World [Top 10] 2024
Pandora is a pioneer in personalized music discovery, offering tailored playlists and radio stations based on user preferences. Owned by SiriusXM, Pandora provides a seamless music streaming experience with options for free ad-supported listening or premium ad-free subscriptions. Discover new music, create custom playlists, and enjoy unlimited skips with Pandora.
10 best music players for Android Auto
Pandora is kind of a shoo-in for a list like this. It’s available on most infotainment centers in vehicles anyway and it would honestly feel wrong if it didn’t have Android Auto support. You all know how Pandora works. You start a radio station, listen to music, skip the occasional song, hear the occasional ad, and move on with life. A premium option for $9.99 per month adds...
Top 10 Spotify Alternatives You Can Try (2019)
The free plan limits your song-skipping ability and includes some ads between songs and on the playback screen – which I found to be really annoying. The monthly subscription, with no ads, higher quality audio, unlimited skips, and replays, is available using Pandora Plus subscription for just $3.99/ month (with a 30-day free trial).
Source: beebom.com
Best Spotify alternatives for streaming music in 2019
Pandora Music (Android, iOS) allows you craft radio stations based on your favorite songs, artists, and genres or discover recommended stations based on mood or activity, but you can only skip or replay songs a limited number of times. If you pay for Pandora Plus ($4.99 per month), then you'll get higher quality audio, unlimited skips and replays, offline listening, and the...
The 6 Best Spotify Alternatives for Music Streaming
As you might know, Pandora is a bit different than other streaming services. It’s more like a custom radio station than a jukebox. Users create “stations” based on the stylistic similarities between songs and artists, and then Pandora’s algorithm plays music that matches those stats.

Social recommendations and mentions

Based on our record, Pandora seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Pandora mentions (12)

  • Having a Panic Attack
    Breathe slowly and deeply. Put your hand on your chest. Feel your chest rise and fall with your breaths. If your hands or head are tingly or cold, it's okay. It's not life threatening. Just keep breathing. Do you have a pet or something soft? Touch it. Feel it. Turn on some nice classical music. I listen to "solo piano" on pandora.com. Listen to the music. Go outside and feel the breeze. If it's cold, put on a... Source: about 1 year ago
  • How Can Someone Get Into New Music?
    Go to http://last.fm or https://pandora.com. Source: over 1 year ago
  • how to whitelist an app on NextDNS?
    I've tried typing "pandora.com" as well as dozens of other Pandora subdomains and that does not make a difference. Source: almost 2 years ago
  • Need help finding a Paul McCartney song.
    I know try spoify .com or pandora.com. Source: about 2 years ago
  • DNS over HTTPS (DoH) not compatible with smart routing
    Essentially, Deeper Network's smart routing relies on being able to intercept the DNS queries to choose the right tunnel to use. For example, if you are in a country that does not allow Pandora.com (or Pandora is restricted by licensing), you would want to map "pandora.com" to route through a tunnel to a peer in a country that allows it. But in my experience, this was not working. Source: over 2 years ago
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What are some alternatives?

When comparing LiveAgent and Pandora, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Spotify - Map shows when two people play same song at same time

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Last.fm - The world's largest online music service. Listen online, find out more about your favourite artists, and get music recommendations, only at Last.fm

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Deezer - Deezer is a music streaming app created in France. It is available in 180 counties and gets 16 million users a month. 6 million of the users have paid subscriptions. Read more about Deezer.