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LiveAgent VS Deezer

Compare LiveAgent VS Deezer and see what are their differences

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LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Deezer logo Deezer

Deezer is a music streaming app created in France. It is available in 180 counties and gets 16 million users a month. 6 million of the users have paid subscriptions. Read more about Deezer.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Deezer Landing page
    Landing page //
    2024-03-14

LiveAgent

Website
liveagent.com
Pricing URL
Official LiveAgent Pricing
$ Details
freemium $9.0 / Monthly (Small)
Platforms
Browser Android iOS
Release Date
2004 June
Edit details

Deezer

Website
deezer.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Deezer features and specs

No features have been listed yet.

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Deezer videos

+ Add

Deezer VS Spotify (Honest Review)

More videos:

  • Review - Spotify vs Deezer - An Honest Comparison
  • Review - Spotify vs Deezer - Which one is better?

Category Popularity

0-100% (relative to LiveAgent and Deezer)

LiveAgent

Deezer

Customer Support
100 100%
Customer Support
0% 0
Music Streaming
0 0%
Music Streaming
100% 100
Help Desk
100 100%
Help Desk
0% 0
Music
0 0%
Music
100% 100

Questions and Answers

As answered by people managing LiveAgent and Deezer.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Deezer. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Deezer

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Deezer Reviews

Best Spotify Alternatives In The World [Top 10] 2024
Deezer provides a diverse catalog of songs, playlists, podcasts, and radio channels, catering to music enthusiasts seeking variety beyond mainstream platforms. Enjoy high-fidelity sound, on-screen lyrics, and the flexibility to listen across multiple devices, making it a hidden gem in the music streaming landscape.
Source: thespotifypremiumapk.in
Top 10 Spotify Alternatives You Can Try (2019)
The free version of Deezer is feature-rich but laden with ads. So, if you are ready to shell out some money, $5.99 – $9.99/ month, then Deezer will enable the Hi-Fi streaming option, with 16-bit FLAC quality for you and there is nothing better. It will also elevate the experience by removing ads, enabling offline support, shuffling, and skips.
Source: beebom.com
13 Best Spotify Alternatives Everyone Should Try
Deezer is available in 189 countries, covering almost every country on the planet. They are far ahead of their competitors in terms of having their services in more than a handful of countries.
Source: spinditty.com
The 5 Best FREE Spotify Alternatives (2018) | PROS AND CONS
There are things like Spotify, and then there are apps that are basically the same as Spotify just free and not annoying. That’s Deezer.
Source: www.sodapdf.com
The 6 Best Spotify Alternatives for Music Streaming
Deezer is one of the closest music apps to Spotify. Like other services on this list, it includes a huge library (over 56 million tracks), on-demand radio, and more.
Source: www.maketecheasier.com

What are some alternatives?

When comparing LiveAgent and Deezer, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Spotify - Map shows when two people play same song at same time

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SoundCloud - Enjoy music & follow favourite artists

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Last.fm - The world's largest online music service. Listen online, find out more about your favourite artists, and get music recommendations, only at Last.fm

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