LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 179+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 14-day trial now, no contracts or credit card required.
OvationCXM, a dba under Boomtown Network Inc., is the Customer Experience Management company helping businesses and their partner ecosystems deliver exceptional customer experiences with complete visibility and precise control so they can own the journey, guide the experience and unleash the benefits.
The OvationCXM Platform (“CXMEngine”) includes pre-built CRM connectors, customer journey orchestration and automation tools, ecosystem aggregation, as well as knowledge delivery and integrated communication solutions in one seamless platform. Customer experience professionals choose OvationCXM because the CXM technology delivers simplicity at a massive scale, streamlining CXM efforts at every customer touchpoint.
To learn more and to join the enterprises delivering exceptional experiences to over 1.5 million businesses, visit www.ovationcxm.com.
|Pricing URL||Official LiveAgent Pricing|
|Details $||freemium $15.0 / Monthly (Ticket)|
|Pricing URL||Official OvationCXM Pricing|
|Details $||paid $1499.0 / Monthly (Modular)|
|Live Chat Support||Yes|
|Live Chat & In-App-Messaging||Yes|
|Call Analytics and Reporting||Yes|
|Reports & analytics||Yes|
|Customer Feedback Widget||Yes|
|Help desk & requests management||Yes|
|Social Media Integrations||Yes|
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