Software Alternatives, Accelerators & Startups

LiveAgent VS Minio

Compare LiveAgent VS Minio and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Minio logo Minio

Minio is an open-source minimal cloud storage server.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Minio Landing page
    Landing page //
    2023-09-25

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Minio features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Minio videos

This is MinIO

More videos:

  • Review - A Review of MinIO's Performance Benchmarks
  • Review - MinIO Hardware Considerations

Category Popularity

0-100% (relative to LiveAgent and Minio)
Customer Support
100 100%
0% 0
Cloud Storage
0 0%
100% 100
Help Desk
100 100%
0% 0
Cloud Computing
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Minio.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Minio. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Minio

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    ๐Ÿ Competitors: Zendesk, Freshdesk
    ๐Ÿ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    ๐Ÿ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgentโ€™s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgentโ€™s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Minio Reviews

ReductStore vs. MinIO & InfluxDB on LTE Network: Who Really Wins the Speed Race?
Maintaining consistency between multiple databases, like MinIO and InfluxDB, adds a layer of complexity. In our setup, MinIO, used for blob storage, is linked to data points in InfluxDB via its filename. Any inconsistencies or mismatches between the two could potentially result in data loss. Furthermore, we need to query both databases, which is quite inefficient. Lastly,...
Performance comparison: ReductStore vs. Minio
We often use blob storage like S3, if we need to store data of different formats and sizes somewhere in the cloud or in our internal storage. Minio is an S3 compatible storage which you can run on your private cloud, bare-metal server or even on an edge device. You can also adapt it to keep historical data as a time series of blobs. The most straightforward solution would be...
Best & Cheapest Object Storage Providers With S-3 Support
MinIO supports many use cases for diverse settings and has been cloud-native from its inception. MinIOโ€™s software-defined suite operates in public and private clouds smoothly at the edge and positions itself as a leader in hybrid cloud object storage.
Source: macpost.net
What are the alternatives to S3?
Zenko is an open source multi-cloud controller allowing users to be in control of data while leveraging the efficiency of private and public clouds. Zenko stores information locally and to Amazon S3, Azure Blob storage, Google Cloud Storage, or any S3-compatible cloud storage platform (Ceph, Minio, and more). Zenko, as described on the official website, is not a data mover,...
Source: www.w6d.io
Ceph Storage Platform Alternatives in 2022
MinIO leverages the hard won knowledge of the web scalers to bring a simple scaling model to object storage. At MinIO, scaling starts with a single cluster which can be federated with other MinIO clusters to create a global namespace, spanning multiple data centers if needed. It is one of the reasons that more than half the Fortune 500 runs MinIO.

Social recommendations and mentions

Based on our record, Minio seems to be more popular. It has been mentiond 156 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Minio mentions (156)

  • A step-by-step guide to building an MLOps pipeline
    The meta-data and model artifacts from experiment tracking can contain large amounts of data, such as the training model files, data files, metrics and logs, visualizations, configuration files, checkpoints, etc. In cases where the experiment tool doesn't support data storage, an alternative option is to track the training and validation data versions per experiment. They use remote data storage systems such as S3... - Source: dev.to / 3 days ago
  • S3 Is Showing Its Age
    > When it gets too out of hand, people will paper it over with a new, simpler abstraction layer, and the process starts again, only with a layer of garbage spaghetti underneath. I'm pretty happy that there are S3 compatible stores that you can host yourself, that aren't insanely complex. MinIO: https://min.io/ SeaweedFS: https://github.com/seaweedfs/seaweedfs Of course, many will prefer hosted/managed solutions... - Source: Hacker News / 16 days ago
  • deploying a minio service to kubernetes
    Here are the basic steps to getting a minio tenant deployed inot kubernetes. There are some pre-requisites tasks to be deployed (and will not be covered in this article) including. - Source: dev.to / 2 months ago
  • Ceph: A Journey to 1 TiB/s
    I'd throw minio [1] in the list there as well for homelab k8s object storage. [1] https://min.io/. - Source: Hacker News / 5 months ago
  • Opinions sought: unknown data transfer
    Can you just append the data to a blob using something like the s3 blob api? AWS, Azure and Minio https://min.io/ all support it. That way you don't have to reinvent the wheel. Source: 9 months ago
View more

What are some alternatives?

When comparing LiveAgent and Minio, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Ceph - Ceph is a distributed object store and file system designed to provide excellent performance...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Azure Blob Storage - Use Azure Blob Storage to store all kinds of files. Azure hot, cool, and archive storage is reliable cloud object storage for unstructured data

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Google Cloud Storage - Google Cloud Storage offers developers and IT organizations durable and highly available object storage.