Software Alternatives & Reviews

LiveAgent VS LanguageTool

Compare LiveAgent VS LanguageTool and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

LanguageTool logo LanguageTool

Free proofreading tool for OpenOffice, LibreOffice, Firefox, and Chrome.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • LanguageTool Landing page
    Landing page //
    2023-08-02

LanguageTool

Pricing URL
-
$ Details
-
Platforms
Google Chrome Browser Web Firefox
Release Date
-

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

LanguageTool features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

LanguageTool videos

LanguageTool: free and open-source grammar checker

More videos:

  • Review - LanguageTool Rule Editor Introduction
  • Review - Grammarly Premium Alternative: LanguageTool Free Grammar Checker (2019)

Category Popularity

0-100% (relative to LiveAgent and LanguageTool)
Customer Support
100 100%
0% 0
Grammar Checker
0 0%
100% 100
Help Desk
100 100%
0% 0
Writing Tools
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and LanguageTool.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and LanguageTool. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and LanguageTool

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...

LanguageTool Reviews

AI Proofreaders: What They Are & What The Top Tools Are
G2 Ratings: A wrote on G2, expressing their love for LanguageTool. They said they love it because it is an open-source style and grammar checker. Also, they loved how LanguageTool supports many languages.
15 Grammarly Alternatives to Fix Your Writing Mistakes in 2021 ( Spelling, Punctuation, and More)
LanguageTool has a free version that brings a reliable error checker and informs you regarding basic typos errors. The tool also has a premium version, which is packed with features. The Premium version starts at $14.99 per month.
112 Best Chrome Extensions You Should Try (2021 List)
LanguageTool is an alternative to both Grammarly and ProWritingAid. It checks and corrects most of the writing mistakes such as grammar and spelling. It supports more than 25 languages. If you use Google Docs, there is an addon of LanguageTool as well. But the extension works fine. Nonetheless, I found the premium version more helpful than the free version.

Social recommendations and mentions

Based on our record, LanguageTool seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

LanguageTool mentions (5)

  • Grammatik und welcher satz ist besser.
    You could check for spelling mistakes first with something like https://languagetool.org/de. Source: over 1 year ago
  • Are there better apps than google translate that have the same function?
    I prefer https://www.deepl.com/ and https://languagetool.org/de might be also helpful. Source: over 1 year ago
  • What do we say to typos? Not today!
    I was already used to wiggly lines in my favorite IDE IntelliJ and really missed the spell and grammar check capabilities in other editors especially when writing something in the browser. A colleague told me that IntelliJ is using LanguageTool since I'm pretty satisfied with the analysis inside it. Therefore, I looked around on GitHub for a way of hosting my own LanguageTool server. I came across this... - Source: dev.to / about 2 years ago
  • Need help with writing (pleaseeeeee )
    Hi. Maybe before posting on r/WriteStreakGerman and getting a proper correction you could check the writing on these sites (LanguageTool, Duden-Mentor), to catch some of the possible errors. Regarding shyness, put anonymity to good use. Source: over 2 years ago
  • Grammarly for german
    The LanguageTool extension is decent and picks up on a lot of mistakes, but nowhere close to all of them. For example, it will identify if you wrote an article that can never go with a given noun (like "der Auto"), but will not recognize a case error (like using "das Auto" in Dativ). It will also often pick up on things like comma mistakes. Source: over 2 years ago

What are some alternatives?

When comparing LiveAgent and LanguageTool, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Grammarly - Clear, effective, mistake-free writing everywhere you type.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ProWritingAid - For the smarter writer. A grammar checker, style editor, and writing mentor in one package.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Ginger - Powerful and effortless desktop & mobile solutions for improving your writing and productivity. Ginger Software is your personalized editor - everywhere you go.