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LiveAgent VS JavaScript

Compare LiveAgent VS JavaScript and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  3. » Reviews
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LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

JavaScript logo JavaScript

Lightweight, interpreted, object-oriented language with first-class functions
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • JavaScript Landing page
    Landing page //
    2023-08-05

We recommend LibHunt JavaScript for discovery and comparisons of trending JavaScript projects.

LiveAgent features and specs

  • Ticket management
  • Live Chat & In-App-Messaging
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR

JavaScript features and specs

  • Wide Browser Support
    JavaScript is supported by all modern web browsers without the need for any plugins, making it highly versatile for client-side scripting.
  • Asynchronous Programming
    JavaScript supports asynchronous programming with features like callbacks, Promises, and async/await, which helps in efficiently handling tasks such as HTTP requests.
  • Rich Ecosystem and Libraries
    The JavaScript ecosystem includes a vast amount of libraries and frameworks like React, Angular, Vue, and Node.js, which streamline development processes.
  • Community Support
    JavaScript has a large and active community, providing extensive resources, documentation, and forums for troubleshooting and development advice.
  • Event-Driven
    The language is inherently event-driven, making it suitable for developing interactive web applications that react to user inputs.
  • Full-Stack Development
    With the advent of Node.js, JavaScript can be used for both client-side and server-side development, enabling full-stack development using a single language.

Possible disadvantages of JavaScript

  • Security Issues
    Being an interpreted language that runs in the browser, JavaScript code is visible to the user, making it susceptible to security risks such as Cross-Site Scripting (XSS).
  • Browser Compatibility
    While JavaScript itself is widely supported, different browsers may implement JavaScript functions and standards differently, leading to compatibility issues.
  • Performance
    JavaScript is generally slower than compiled languages such as C++ or Java. Heavy computations can lead to performance bottlenecks.
  • Single Inheritance
    JavaScript uses prototypal inheritance instead of classical inheritance, which can be confusing for developers coming from object-oriented programming backgrounds.
  • Dynamic Typing
    JavaScript's dynamic typing can lead to runtime errors that are hard to debug, as variable types are checked at runtime rather than during compilation.
  • Fragmentation
    The ecosystem has many competing libraries, frameworks, and tools, which can make it overwhelming for developers to choose the right technologies for their projects.

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

JavaScript videos

+ Add

Learn JavaScript in 7 minutes | Create Interactive Websites | Code in 5

More videos:

  • Review - Top 10 JavaScript Interview Questions
  • Review - Learn JavaScript in 12 Minutes

Category Popularity

0-100% (relative to LiveAgent and JavaScript)

LiveAgent

JavaScript

Customer Support
100 100%
Customer Support
0% 0
Programming Language
0 0%
Programming Language
100% 100
Help Desk
100 100%
Help Desk
0% 0
OOP
0 0%
OOP
100% 100

Questions and Answers

As answered by people managing LiveAgent and JavaScript.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and JavaScript

LiveAgent Reviews

  1. Usama Idrees
    · CEO & CTO at HUK SONS ·
    Transformative Customer Support Solution

    LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfaction—a must-have for scaling tech-driven businesses.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Omnichannel support: seamless integration across email, chat, social media, and phone.|Automation & workflow customization: saved hours with pre-set triggers and personalized workflows.|User-friendly interface: minimal training required—our team adopted it effortlessly.|Analytics & reporting: actionable insights helped refine our customer strategy.|Scalability: grows with our business without compromising performance.|24/7 uptime: reliable support during peak demand periods.
    👎 Cons:    Advanced features learning curve: some automation tools require deeper exploration (worth the effort).|Limited customization in reporting: minor gaps for hyper-specific metrics (workarounds exist).|Mobile app: functional but could use a ui refresh for faster navigation.
  2. Michal K
    · CEO ·
    Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

JavaScript Reviews

Top 10 Rust Alternatives
In simple words, the main goal of JavaScript is to develop web pages and is used for authentication procedures. Some of the pros of using JavaScript as an alternative to Rust are follows.
Source: blog.back4app.com
Top 15 jQuery Alternatives To Know
ExtJS, as the name suggests, stands for Extended JavaScript. As an offering from Sencha, it depends on YahooUserInterface. ExtJS helps in creating data intensified HTML5 apps with JavaScript. It consists of a huge collection of customizable and high-performance widgets that assist in creating cross-platform mobile and web apps, for any type of modernized device.
Source: www.spec-india.com
The 10 Best Programming Languages to Learn Today
JavaScript skills are always in high demand – most of the world's top websites and apps rely on JavaScript in one way or another. Plus, JavaScript is a great springboard for learning more complex programming languages.
Source: ict.gov.ge

What are some alternatives?

When comparing LiveAgent and JavaScript, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Python - Python is a clear and powerful object-oriented programming language, comparable to Perl, Ruby, Scheme, or Java.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Java - A concurrent, class-based, object-oriented, language specifically designed to have as few implementation dependencies as possible

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Rust - A safe, concurrent, practical language

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