LiveAgent VS iLobby
Compare LiveAgent VS iLobby and see what are their differences
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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LiveAgent
Freshdesk
Zendesk
Intercom
Zoho Desk
HelpScout
Salesforce Service Cloud
LiveChat
iLobby
Envoy
The Receptionist
Proxyclick
TractionGuest
SwipedOn
Greetly
WhosOnLocation
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
Deployed across more than 6,000 sites worldwide, iLobby powers complex work environments by optimizing and automating key facility processes to achieve regulatory compliance, enforce safety protocols, and drive site security requirements. The iLobby platform is supported by robust reporting, turnkey onboarding, and extensive configurability that ensures maximum impact in complex and regulated industries.
iLobby FacilityOS is an end-to-end Facility Management platform, consisting of multiple independent functional modules that drive safety, security and compliance across complex facilities around the world. The modules that form the platform operate independently to address specific functional area, but can also be implemented collaboratively to provide a fully integrated, holistic facility and visitor management solution.
Our innovative, SaaS-based facility and visitor management platform was built to streamline the management of personnel and facility operations. Powered by proven technology, people and processes, iLobby is reimagining how organizations can keep their people and their facilities safe, secure and compliant.
LiveAgent iLobbyNo features have been listed yet.
LiveAgent's answer
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
LiveAgent's answer
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
LiveAgent's answer
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
LiveAgent's answer
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
Based on our record, iLobby seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Visitor management for the pharmaceutical industry can be done by using different strategies. These strategies should be used to improve your workflow productivity, prevent visitors from wasting time and filing unnecessary information, and help in reducing losses due to patient misadventure. To facilitate visitors, visitor management software by iLobby can be used that offer various features and functions to make... - Source: dev.to / almost 3 years ago
There are several factors that need to be considered when setting up a physical security with iLobby visitor management system. Security camera systems can offer a comprehensive security solution for a wide area. However, this type of security system is quite expensive. You can also opt for biometric readers which can be used to prevent unauthorized entry. However, biometric readers are not as effective as... Source: almost 3 years ago
Adapting the VMS solution by iLobby can make your online business much more efficient. It can save you money by decreasing the amount of man hours that you need to invest in maintaining your site. It can keep track of all of your visitors and make the necessary changes when needed. It can be used anywhere, and on any computer, which makes it easier than any other system that you could use. It just makes managing... Source: about 3 years ago
While implementing VMS, first make sure to consult and hire a global leader in the industry like iLobby to cut-out all the risks involved in proper implementation of the visitor management system. Source: about 3 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Envoy - Visitor registration that's changing how guests are greeted in companies around the world.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
The Receptionist - The Receptionost is a visitor managemnt solution that has visitor logging system to track visitor traffic.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Proxyclick - Connect with Confidence