Software Alternatives, Accelerators & Startups

LiveAgent VS GnuCash

Compare LiveAgent VS GnuCash and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

GnuCash logo GnuCash

A personal and small-business financial-accounting software, licensed under GNU/GPL and available for Linux, Windows, Mac OS X, BSD, and Solaris.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • GnuCash Landing page
    Landing page //
    2023-02-04

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

GnuCash features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

GnuCash videos

Introduction to GnuCash - Free Accounting Software

More videos:

  • Review - GnuCash free software vs. Quicken & other accounting applications - Richard Cashin - 2018-09-20
  • Review - KMyMoney vs GNUCash

Category Popularity

0-100% (relative to LiveAgent and GnuCash)
Customer Support
100 100%
0% 0
Personal Finance
0 0%
100% 100
Help Desk
100 100%
0% 0
Accounting
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and GnuCash.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and GnuCash. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and GnuCash

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    πŸ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    πŸ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

GnuCash Reviews

Best personal finance software of 2024
GnuCash is simple enough to be used for home finances, but flexible enough to be put to use by small businesses as well. While the software is easy to use, the fact that it's suitable for small business accounting is thanks to the inclusion of a number of extra features that you would not necessarily expect to find – support for payroll management and double-entry...
An open-source alternative to QuickBooks | Hacker News
One thing GnuCash doesn't currently do, but this Bigcapital apparently does, is inventory management.
My favorite open source tools for personal finance
GnuCash is a popular open source personal finance or small business accounting program for Linux users. It is a full-featured double-entry accounting system that supports multiple accounts, investments, and currency conversions. The app also provides a variety of helpful financial tools, including budgeting, reporting, invoicing, and more. GnuCash is a great choice for users...
Source: opensource.com
18 Best Free GnuCash Alternatives for Free Accounting
Spreadsheets is another great alternative to GnuCash that’s perfect for managing your financial data for free. What we like about this dedicated budgeting tools is that, it does not involve any complex formulas. It offers a peace of mind with the fact that there are any other who are using this tool so, you have got help with this when needed. Moreover, it does not store...
Source: thegeekpage.com
20 best accounting software tools
NolaPro is another free software (similar in function to accounting tools such as QuickBooks and Gnucash) that allows you to completely customize and personalize the system to fit your business.
Source: clockify.me

Social recommendations and mentions

Based on our record, GnuCash seems to be more popular. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

GnuCash mentions (38)

  • Intuits Mint is garbage this year, need other recs for tracking expenses.
    Https://gnucash.org/ is a pretty solid free and open source option. The catch being its UI probably isn't as refined as some other options, and I'm not sure how/if online banking connections work, so can be a bit manual. Source: about 1 year ago
  • Spending tracking app that meets my needs
    Could checkout https://gnucash.org/. Probably not as nice as a UI as some other options, but its quite robust in terms of tracking your finances. It has a budgeting feature, but I never used it. Worst case could use another app just for budgeting and GnuCash for general tracking of the current state of your accounts, and generating reports and such. Source: about 1 year ago
  • Are the GnuCash team all dead?
    As of today (2/22/2023), gnucash.org seems to be up and running. Do the young folks still use "woot" as an exclamation of delight or is that already passe??πŸ˜„. Source: over 1 year ago
  • Are the GnuCash team all dead?
    I guess PART of my concern is that when you have a blank screen at gnucash.org for too long, it APPEARS to the outside world... People who might wish to consider using and supporting gnucash... that there is a problem that the organization is unable to handle and therefore the question arises "Are the team at gnucash competent or incompetent"? Source: over 1 year ago
  • Are the GnuCash team all dead?
    I am a fan of Open Source projects and I've known about GnuCash for some time. I've started an online personal finance course that uses GnuCash, HOWEVER, the gnucash.org site seems to have been down for days or weeks lately. What's up. I thought the pandemic was over and the 'ronavirus was going into obscurity... Am I wrong? Did the team all die off? Are they not taking this seriously? OR... Is there actually... Source: over 1 year ago
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What are some alternatives?

When comparing LiveAgent and GnuCash, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mint - Free personal finance software to assist you to manage your money, financial planning, and budget planning tools. Achieve your financial goals with Mint.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HomeBank - Access Financial Services. Easy, fee-free banking for entrepreneurs Get the financial tools and insights to start, build, and grow your business.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

YouNeedABudget - Personal home budget software built with Four Simple Rules to help you quickly gain control of your money, get out of debt, and reach your financial goals!