Software Alternatives, Accelerators & Startups

LiveAgent VS FaceFlow

Compare LiveAgent VS FaceFlow and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

FaceFlow logo FaceFlow

Online Chat & video chat with friends, family and even strangers on the Web. High quality, no download & FREE. Start chatting now!
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • FaceFlow Landing page
    Landing page //
    2023-09-16

FaceFlow

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

FaceFlow features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

FaceFlow videos

Intro to FaceFlow.com Video Chat

More videos:

  • Review - Do NOT visit FaceFlow.com

Category Popularity

0-100% (relative to LiveAgent and FaceFlow)
Customer Support
100 100%
0% 0
Video Chat
0 0%
100% 100
Help Desk
100 100%
0% 0
Random Chat
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and FaceFlow.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and FaceFlow. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and FaceFlow

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

FaceFlow Reviews

Omegle Alternatives 2023: 20 Best Apps like Omegle to text or Video chat Online with Strangers
A free online video chat platform that allows users to connect with friends and family members from around the world. With FaceFlow, users can participate in group chats, make video calls, and send text messages all from the same platform. The app also includes a range of features, such as virtual gifts, games, and filters that make the video chat experience more fun and...
Source: pricebaba.com
8 Best LuckyCrush Alternatives in 2023
FaceFlow is notable for its smooth integration of YouTube video-watching and file-sharing features right into the chat interface. It enables users to exchange documents or consume content together while interacting! Additionally, this platform has a text chat feature that enables you to converse with friends, family, and random people by sending messages, sharing images,...
10 Best Omegle Alternatives to Meet with Strangers
If you want to find an alternative to Omegle for mobile, the best one is Paltalk. It is similar to FaceFlow in the sense that you can talk with both friends and strangers. However, unlike FaceFlow, it has an excellent mobile app for Android and iOS platforms. On this app, you can use services like live-stream, text, voice, and video chats.
20 Best LuckyCrush Alternatives in 2023: Find Love Online
FaceFlow is a versatile platform offering group video chat functionality—an ideal choice if you’re looking for alternatives to LuckyCrush that foster conversations among larger groups of people! This service enables users to engage in discussions with up to three other individuals simultaneously, making it perfect for virtual hangouts or collaborative brainstorming sessions.
Source: technoxyz.com
12 Best LuckyCrush Alternatives to Chat with Strangers in 2023
FaceFlow online dating application also features a neat user interface where you can access features and navigate from one section to another. You can sign up for FaceFlow by logging in with your Facebook or email account, and you are on your way to chatting with other users on the platform.
Source: phreesite.com

What are some alternatives?

When comparing LiveAgent and FaceFlow, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Omegle - Omegle is one of the most popular online chat website allowing user to communicate with anyone without registration.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Chatous - Chatous - random chat with real people from all over the world! Make friends with text or video chat.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

MeowChat - MeowChat is kind of instant messaging platform that offers the fun and entertaining way to the strangers across the globe to come and interact with the other strangers like them.