Software Alternatives, Accelerators & Startups

LiveAgent VS ESPN

Compare LiveAgent VS ESPN and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

ESPN logo ESPN

Visit ESPN to get up-to-the-minute sports news coverage, scores, highlights and commentary for NFL, MLB, NBA, College Football, NCAA Basketball and more.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • ESPN Landing page
    Landing page //
    2023-08-05

ESPN

Website
espn.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

ESPN features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

ESPN videos

Is ESPN+ Worth $5? | What You Get, And What You Don't.

More videos:

  • Review - What is ESPN+ (is it worth $5?)
  • Review - ESPN+ (2020) Review: Does It Fill the Sports Void During Pandemic?

Category Popularity

0-100% (relative to LiveAgent and ESPN)
Customer Support
100 100%
0% 0
Betting
0 0%
100% 100
Help Desk
100 100%
0% 0
Sports
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and ESPN.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and ESPN. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and ESPN

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

ESPN Reviews

25 Best LiveTV Alternatives Free Sports Streaming Sites
ESPN’s website is an excellent substitute for its cable services. It best LiveTV alternatives free sports streaming sites offers a variety of excellent sports information, such as live matches, analysis videos, and highlights. ESPN is primarily focused on American sports, including basketball (NBA), American football, and baseball. Additionally, it has begun covering MMA and...
Source: www.webku.net
Top 6 Free Sports Streaming Sites for Sports Fans
To watch live sports on ESPN, you need a TV provider and an Internet service provider. If users subscribe to ESPN+, they can enjoy exclusive live sports and shows. This site also available on Android and iOS.
Top 10 Streaming Apps for Sport and Football Watching in 2023 [HOT]
ESP is a senior sports and football watching service platform that can't be missed. It can be said that ESPN is a superstar in the sports broadcasting industry. It has many popular channels, such as ESPN, ESPN2 and ESPN Classic, which are 24 online. More than 100 million visitors in the United States use their services online every month. In addition, it also provides sports...
The Best Free Apps For Soccer Scores (Reviewed!)
Okay, so ESPN isn’t just an app for soccer scores, but it’s one of the leading sports apps in the world, and you can certainly use it to keep up to date with your favorite teams. The beauty of ESPN is that you can also check in with other sports at the same time.
5 Best Websites for Real-Time Soccer Scores in 2022
The versatility of the ESPN website will amaze you because it hosts the latest news in sports. It shows commentaries for past matches and everything that you would want to find out in a match. If it isn’t on ESPN, it’s probably not anywhere.
Source: www.thesite.org

Social recommendations and mentions

Based on our record, ESPN seems to be more popular. It has been mentiond 137 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

ESPN mentions (137)

  • Browser not resolving IP addresses ?
    I've tried it with various sites (espn.com, cnn.com etc) and all give me various errors (404 etc) but I can connect if I type the domain name in. Any idea why this is happening ? Any help would be greatly appreciated. Source: 9 months ago
  • Public Wi-Fi Issues: Really hard for users to connect
    I work for a major library system that has very weird issues with our public Wi-Fi network. When users want to sign on to our network, instead of being taken to the sign on screen, they have to go to an authenticating website like aol.com or espn.com. Once they put in the web address for those sites, the sign on screen for our network appears and they can agree to the TOS. Then they're actually connected to our... Source: 10 months ago
  • The New York Times to Disband Its Sports Department
    No, lol because if you care that much you probably can open espn.com and check on your phone. Source: 11 months ago
  • Ahsoka footage was delayed due to Twitter issues
    Disney is full of SHIT and making excuses. Whoever believes Disney cant post it on Disney.com , espn.com, abc.com are a bunch of brain dead FOOLS. Source: 12 months ago
  • I don’t see Goff on here…
    You know what, I'll go one more round, maybe you'll have an open mind. Apart from the wealth of PFF data/rankings, the film breakdowns you can google (Chris Simms and Kurt Warner both have pretty good breakdowns on how to read a defense from the QBs perspective), and well, literally every single deep passer ranking you can find on NFL.com, espn.com, r/nfl. Source: about 1 year ago
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What are some alternatives?

When comparing LiveAgent and ESPN, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

FlashScore - Flash Score offers live score service for 5000+ competitions from 30 sports.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SofaScore - Football live scores on SofaScore livescore from 600+ soccer leagues. Follow live results, statistics, league tables, fixtures and videos from Champions League.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

FotMob - The best LIVE-coverage available. News feed, tables and much more.