Software Alternatives, Accelerators & Startups

LiveAgent VS D3.js

Compare LiveAgent VS D3.js and see what are their differences

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LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

D3.js logo D3.js

D3.js is a JavaScript library for manipulating documents based on data. D3 helps you bring data to life using HTML, SVG, and CSS.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • D3.js Landing page
    Landing page //
    2023-07-11

D3 allows you to bind arbitrary data to a Document Object Model (DOM), and then apply data-driven transformations to the document. For example, you can use D3 to generate an HTML table from an array of numbers. Or, use the same data to create an interactive SVG bar chart with smooth transitions and interaction.

D3 is not a monolithic framework that seeks to provide every conceivable feature. Instead, D3 solves the crux of the problem: efficient manipulation of documents based on data. This avoids proprietary representation and affords extraordinary flexibility, exposing the full capabilities of web standards such as HTML, SVG, and CSS. With minimal overhead, D3 is extremely fast, supporting large datasets and dynamic behaviors for interaction and animation. D3’s functional style allows code reuse through a diverse collection of official and community-developed modules.

LiveAgent features and specs

  • Ticket management
  • Live Chat & In-App-Messaging
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR

D3.js features and specs

  • Powerful Visualization
    D3.js allows for the creation of highly customized and interactive data visualizations, harnessing the full power of web standards like SVG, Canvas, and HTML.
  • Data Binding
    It offers robust support for data-driven transformations and binding, enabling intuitive connections between data sets and DOM elements.
  • Community and Ecosystem
    A large and active community contributes to tutorials, plugins, and tools, which can significantly simplify the development process.
  • Flexibility
    D3.js is highly flexible, providing low-level manipulation capabilities without being tied to any specific chart types or patterns.
  • Performance
    It is highly optimized for performance, allowing for efficient rendering of complex visualizations even with large data sets.

Possible disadvantages of D3.js

  • Steep Learning Curve
    D3.js has a steep learning curve due to its low-level nature and requires a solid understanding of JavaScript, DOM manipulation, and data concepts.
  • Complexity
    Creating complex visualizations can be time-consuming and require a significant amount of custom code, making it less approachable for quick, simple tasks.
  • Browser Compatibility
    Although widely supported, some D3.js features may have inconsistent behavior across different browsers, requiring additional testing and debugging.
  • Documentation
    While extensive, D3.js documentation can be challenging for beginners to navigate and understand, causing misunderstandings and slower development times.
  • Dependency Management
    The library itself is modular, but managing dependencies and integrating D3.js with other JavaScript frameworks or libraries can sometimes be problematic.

Analysis of LiveAgent

Overall verdict

  • LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

  • LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

    LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

Analysis of D3.js

Overall verdict

  • Yes, D3.js is a highly regarded library for data visualization in the web development community.

Why this product is good

  • Flexibility: D3.js provides incredible flexibility in creating complex and interactive visualizations with web standards (SVG, HTML, and CSS).
  • Customization: It allows for high levels of customization, which lets developers create unique and detailed visualizations tailored to their specific needs.
  • Community and Ecosystem: D3.js has a large, active community and a rich ecosystem of plugins and extensions conducive to learning and integration.
  • Data Binding: Offers powerful ways to manipulate documents based on data; the data-driven approach simplifies dynamic interaction creation.
  • Performance: Efficiently manipulates DOM elements and performs well with large datasets if used correctly.

Recommended for

  • Data Scientists and Analysts looking to create custom, interactive visualizations.
  • Web Developers who need to incorporate complex data visualizations into applications.
  • Educators and Researchers presenting data in an engaging way.
  • Anyone needing to build bespoke visualizations that are not possible with off-the-shelf solutions.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

D3.js videos

Data Visualization with D3.js - Full Tutorial Course

More videos:

  • Review - Let's learn D3.js - D3 for data visualization (full course)

Category Popularity

0-100% (relative to LiveAgent and D3.js)
Customer Support
100 100%
0% 0
Charting Libraries
0 0%
100% 100
Help Desk
100 100%
0% 0
Data Visualization
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and D3.js.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and D3.js. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and D3.js

LiveAgent Reviews

  1. Usama Idrees
    · CEO & CTO at HUK SONS ·
    Transformative Customer Support Solution

    LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfaction—a must-have for scaling tech-driven businesses.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Omnichannel support: seamless integration across email, chat, social media, and phone.|Automation & workflow customization: saved hours with pre-set triggers and personalized workflows.|User-friendly interface: minimal training required—our team adopted it effortlessly.|Analytics & reporting: actionable insights helped refine our customer strategy.|Scalability: grows with our business without compromising performance.|24/7 uptime: reliable support during peak demand periods.
    👎 Cons:    Advanced features learning curve: some automation tools require deeper exploration (worth the effort).|Limited customization in reporting: minor gaps for hyper-specific metrics (workarounds exist).|Mobile app: functional but could use a ui refresh for faster navigation.
  2. Michal K
    · CEO ·
    Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

D3.js Reviews

6 JavaScript Charting Libraries for Powerful Data Visualizations in 2023
Depending on your requirements, the best JavaScript library is D3.js, as it’s by far the most customizable. However, it’s also really complex and difficult to master. Plus, it’s not as compatible with TypeScript as it is with JavaScript, which can be off-putting for some developers. If you’d prefer a less complex library that you can use with TypeScript, ECharts, and...
Source: embeddable.com
15 JavaScript Libraries for Creating Beautiful Charts
When we think of charting today, D3.js is the first name that comes up. Being an open source project, D3.js definitely brings many powerful features that were missing in most of the existing libraries. Features like dynamic properties, Enter and Exit, powerful transitions, and syntax familiarity with jQuery make it one the best JavaScript libraries for charting. Charts in...
Top 20 Javascript Libraries
D3 stands for Data-Driven Documents. With D3, you can apply data-driven transformations to DOM objects. The keyword with D3 is ‘data-driven,’ which means documents are manipulated depending on the data received. Data can be received in any format and bound with DOM objects. D3 is very fast and supports dynamic behavior for animation and interactions. There are plenty of...
Source: hackr.io
20+ JavaScript libraries to draw your own diagrams (2022 edition)
D3.js is a JavaScript library for manipulating documents based on data. Right now, I would say is the most popular library of its kind.
15 data science tools to consider using in 2021
Another open source tool, D3.js is a JavaScript library for creating custom data visualizations in a web browser. Commonly known as D3, which stands for Data-Driven Documents, it uses web standards, such as HTML, Scalable Vector Graphics and CSS, instead of its own graphical vocabulary. D3's developers describe it as a dynamic and flexible tool that requires a minimum amount...

Social recommendations and mentions

Based on our record, D3.js seems to be more popular. It has been mentiond 167 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

D3.js mentions (167)

  • IO Devices and Latency
    Do you mean something for data visualization, or tricks condensing large data sets with cursors? https://d3js.org/ Best of luck =3. - Source: Hacker News / 3 months ago
  • 2024 Nuxt3 Annual Ecosystem Summary🚀
    Document address: D3.js Official Document. - Source: dev.to / 6 months ago
  • 100+ Must-Have Web Development Resources
    D3.js: One of the most popular JavaScript visualization libraries. - Source: dev.to / 8 months ago
  • What are npm Peer Dependencies and how to use them?
    A Dependency is an npm package that our code depends on in order to be able to run. Some popular packages that can be added as dependencies are lodash, D3, and chartjs. - Source: dev.to / 8 months ago
  • Introducing RacingBars 📊
    RacingBars is an open-source, light-weight (~45kb gzipped), easy-to-use, and feature-rich javascript library for bar chart race, based on D3.js. - Source: dev.to / 10 months ago
View more

What are some alternatives?

When comparing LiveAgent and D3.js, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Chart.js - Easy, object oriented client side graphs for designers and developers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Plotly - Low-Code Data Apps

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Highcharts - A charting library written in pure JavaScript, offering an easy way of adding interactive charts to your web site or web application