Software Alternatives, Accelerators & Startups

LiveAgent VS Copysmith

Compare LiveAgent VS Copysmith and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Copysmith logo Copysmith

GPT-3 powered content marketing that feels like magic
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Copysmith Landing page
    Landing page //
    2022-01-30

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Copysmith features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Copysmith videos

OpenAI Killed the Copywrite Star ( Copysmith.ai vs Snazzy.ai ) / Technology Tuesday

More videos:

  • Tutorial - Copysmith Review and Tutorial: AppSumo Lifetime Deal
  • Review - CopySmith.Ai Review: AI Based Copy Generator Tool

Category Popularity

0-100% (relative to LiveAgent and Copysmith)
Customer Support
100 100%
0% 0
AI
0 0%
100% 100
Help Desk
100 100%
0% 0
Writing Tools
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Copysmith.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Copysmith

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Copysmith Reviews

  1. Solid Tool

    There isn't much I can say about Copysmith that is bad. The service to help content makers and marketers is plainly marketed, and that is exactly what the produce does. I'd want to see some capabilities for filtering results, for transferring information produced by one template to another, and for adding new templates. I'm quite happy with this service overall. Their software is straightforward and simple to use, and the cost is reasonable for the capabilities they offer. I also appreciate how active they attempt to be in their consumer base. They pay attention to customer feedback and are cognizant of system faults.

    I have high hopes for Copysmith's next releases since I utilise a service from a firm that recognises improvements may be made while still providing excellent results.


Best Jasper AI Alternatives & Competitors in 2024 [Free/Paid]
With Copysmith, you can generate top-quality content that is fully optimized for search engines, in just a few clicks. The tool also ensures that everyone is on the same page, fostering collaboration and enhancing productivity. So if you’re looking for a AI content writing tool that can help you create SEO-friendly content quickly and efficiently, Copysmith is definitely...
Source: addlly.ai
3 Copysmith Alternatives For Creating Stunning Copies in 2022
Still, you can use Copysmith only for English, so if you write in a different language, Copysmith can fail you. Even though it is a good solution for copies, you can’t use the tool for longer texts, so you won’t be able to use it for your blog posts.
Source: textcortex.com
7 Best AI Copywriting Software Tools – w/ Free Options [2022]
Copysmith is an AI-powered writing assistant to make your content writing experience much smoother. It is designed to create content with high readability and better structure. You just need to input your content brief, and Copysmith will deliver polished content, almost ready to launch. Copysmith is unique as it offers an unlimited option, which is a good option for large...
13+ Jasper AI Alternatives & Competitors 2022 [Ranked]
Another platform you can look at is Copysmith.ai. And like the previous platforms, it also has its own unique set of tools and features that helps you to generate copy very quickly.
The 11 Best CopyAi Alternatives to Generate Content in 2022
The Shopify and Woocommerce integrations pull your product feed directly into Copysmith. All you have to do is add a few keywords and basic description and Copysmith will generate thorough sales-optimized copy.

Social recommendations and mentions

Based on our record, Copysmith seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Copysmith mentions (4)

  • Pioneering AI Content Creation: Must Know Tools Every Creator Needs
    Copysmith (now with their E-commerce producrt Describely), tailored for brands and businesses, is a powerhouse of AI content creation. With over 30 diverse templates, ranging from Facebook Ad copy to Event Press Releases. Yt’s a tool that understands the varied content needs of today’s digital landscape. - Source: dev.to / 10 months ago
  • Thoughts about copywriting tools?
    I think it's an app? It's actually copysmith.ai. I didn't post the link because for some reason it gets auto removed. Source: almost 3 years ago
  • Young Entrepreneur Looking for Advice
    Text Generation Companies using GPT-3 Https://copysmith.ai/ Https://rytr.me/ Https://www.conversion.ai/. Source: almost 3 years ago
  • 🚀 Framework: Strapping yourself to the back of someone else's rocket
    Many tools with similar features are doing really well, including Conversion.ai and Copysmith.ai. Source: almost 3 years ago

What are some alternatives?

When comparing LiveAgent and Copysmith, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Copy.ai - We have created the world's most advanced artificial intelligence copywriter that enables you to create marketing copy in seconds!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Writesonic - If you’ve ever been stuck for words or experienced writer’s block when it comes to coming up with copy, you know how frustrating it is.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Anyword - An AI platform for creating effective marketing copy, trained on tens of millions of successful ads.