LiveAgent VS CometChat
Compare LiveAgent VS CometChat and see what are their differences
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LiveAgent
Freshdesk
Zendesk
Intercom
Zoho Desk
HelpScout
Salesforce Service Cloud
LiveChat
CometChat
Cotap
Telegram
WhatsApp
Digsby
Nimbuzz
Facebook Messenger
LINE
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
CometChat offers a comprehensive in-app chat SDK platform that equips businesses with the tools to integrate real-time chat, voice, and video into their applications. Our product is packed with versatile features and seamless integrations, making our SDKs, APIs, and UI Kits one of the easiest to use in the industry. Looking for swift launch and effortless management? Use our no-code widget to simply copy and paste your way to a fully integrated in-app chat.
Key functionalities of CometChat encompass sharing capabilities for files and screens, instant language translation, and personalization for layouts, languages, and colors. It also features typing indicators, last-seen notifications, read confirmations, emojis, and stickers.
The cost of the product is calculated based on the number of active users per month, and customer support is provided via email and phone.
LiveAgent CometChatNo features have been listed yet.
LiveAgent's answer
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
LiveAgent's answer
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
CometChat's answer:
CometChat provides three methods of implementation. Startups and dev teams can quickly go live with the no-code widgets, while front-end developers can leverage the low-code UI Kits for quick starts and solid business logic. For those who want greater control, the SDKs and APIs offer a solid foundation for building custom messaging experiences.
Whether you're running a social community, marketplace, dating service, on-demand service, or ed-tech platform, CometChat can be tailored to fit your needs.
LiveAgent's answer
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
CometChat's answer:
Any business that wants to seamlessly integrate real-time chat features into their applications and websites.
Whether you're running a social community, marketplace, dating service, on-demand service, or ed-tech platform, CometChat can be tailored to fit your needs.
LiveAgent's answer
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
CometChat's answer:
-Java -Kotlin -Swift -JavaScript -ReactJS -React Native -Flutter -Angular
LiveAgent's answer
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
CometChat's answer:
-Sendbird
-Twilio
Based on our record, CometChat seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
CometChat | Full Stack / Front-End Engineer | Remote | Full / Part-time Contract CometChat (https://cometchat.com) is an in-app communication platform that's fast and easy to use, with a wide range of integration options from widgets and pre-built UI kits to DIY with SDKs and APIs. We just raised a $10m series A and are growing quickly. We've decided to rebuild our developer documentation platform from scratch... - Source: Hacker News / about 2 years ago
I would recommend CometChat. Their Sample apps give you a kickstart. Check out https://cometchat.com. Source: about 2 years ago
Here at CometChat, we are dedicated to sensitizing you on educational topics that will fill the gap in understanding the role of communicative technologies in improving lives. You can check out our products on our site that you can integrate with your website or app such as CometChat SDK and CometChat UI Kit. - Source: dev.to / almost 3 years ago
Are you inspired enough as a developer? Are you starting your journey as a web developer? Or do you seek to improve your skills to the next level? If you said yes to any of the above questions, then this tutorial is for you. As a developer, you need to get your hands dirty and implement the best set of apps available in the market to get the right people interested in you. In this tutorial, we will be combining... - Source: dev.to / almost 3 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Cotap - Cotap is a simple, secure mobile messaging app for fast, easy workplace communication.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.