LiveAgent
Freshdesk
Zendesk
Intercom
Zoho Desk
HelpScout
Salesforce Service Cloud
LiveChat
Checkmk
Zabbix
Datadog
Nagios
LibreNMS
Sumo Logic
Icinga
Prometheus
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
Checkmk is a comprehensive solution for IT Monitoring of servers, applications, networks, cloud infrastructures (public, private, hybrid), containers, storage, databases and environment sensors. In the network field we support SNMP, but also have integrations to APIs and powerful agents for operating systems. Our users benefit from more than 1.900 Plugins for vendors like Cisco, Brocade, Dell, Enterasys, Extreme Networks, Huawei, Intel and many more.
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LiveAgent's answer
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
LiveAgent's answer
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
LiveAgent's answer
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
LiveAgent's answer
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
Based on our record, Checkmk seems to be more popular. It has been mentiond 53 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
CheckMK https://checkmk.com. You can spin this up in a docker container. Source: 10 months ago
I use CheckMK to do all of this and more, except nutanix. But checkmk also can Monitor nutanix via the "Nutanix Prism" special agent Integration. Source: 12 months ago
BI machine and NVR report to CheckMK Raw host so it's easy to see historic stats. Source: 12 months ago
I’m using https://checkmk.com/ to monitor stuff and it seems to work great. Lots of built in features and functions and if they don’t have what you need you can also create custom scripts to check and report on anything you can dream up. Runs great in docker (I’m using portainer but will run fine in plain old docker). Source: 12 months ago
Have a look at CheckMK open source version is really good, you can spin it up in a docker container and is relatively easy to get some initial monitors going. As to whether it's worthwhile, I guess it depends how much you want to know how you servers are doing and when something goes wrong. Source: about 1 year ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Zabbix - Track, record, alert and visualize performance and availability of IT resources
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Nagios - Complete monitoring and alerting for servers, switches, applications, and services