LiveAgent
Freshdesk
Zendesk
Intercom
HelpScout
Zoho Desk
Salesforce Service Cloud
LiveChat
Chatty Insights
Voicepanel
Kraftful Analytics
1Flow
Eloquant
UserVista
Usabilla Visual Survey
Heeduser
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
Chatty Insights provides in-depth customer interviews with the scale of a survey.
Chatty Insights is the perfect platform for understanding customer behavior at any scale, in any language, fast. Our AI-driven interviews are as simple as a survey with the depth of detailed research, effortlessly discovering customer needs and decision drivers.
Easily organize your research, share an interview link with your customers or embed within the product – and let AI do the work for you. Discover hidden patterns thanks to our powerful analytics, presented in a user-friendly dashboard that turns qualitative research into actionable insights.
Research Solutions: Automatic Customer Interview AI CSAT Market Research User Churn Analysis Smart Feedback Analysis
Make your customers feel heard—send them a Chatty!
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LiveAgent's answer
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
Chatty Insights's answer:
Chatty is disrupting the current survey industry by blending market research with the ease of creating a survey. As a result, teams enjoy having a full interview after a 2-minute setup that can handle anywhere from 10 to over a thousand chats simultaneously. This leads to much higher response and submission rates, but most importantly, Chatty focuses on finding the exact reasons behind user feedback.
LiveAgent's answer
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
Chatty Insights's answer:
Chatty is a team-centric over a business-centric. The tool works with one or several business departments so purchase give extended value to the whole team.
LiveAgent's answer
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
Chatty Insights's answer:
Data-driven people! Chatty helps more analytical teams rediscover the storytelling behind the numbers, while marketing, service, or product-oriented professionals can leverage both qualitative and quantitative findings from Chatty Insights.
LiveAgent's answer
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Voicepanel - A new way to get user feedback, using AI
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Kraftful Analytics - Kraftful is a product analytics platform for apps that control devices.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
1Flow - The leading in-app survey platform for mobile apps and websites to collect in-the-moment user feedback. Measure NPS, CSAT, CES, and PMF scores and gather feature-specific user feedback to improve your product.