LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
CallMAMA, a groundbreaking mobile application that redefines international calling. With its extraordinary features, CallMAMA allows seamless VoIP calling from any country, effortless SMS receiving and sending, and offers virtual phone numbers from an extensive list of over 150 diverse nations. Experience unmatched outbound calling rates to over 250 countries and leverage CallMAMA's exceptional verification services. Explore a multitude of additional features, making CallMAMA the ultimate choice for global communication. Stay connected like never before with CallMAMA's cutting-edge technology and unmatched convenience.
No Callmama videos yet. You could help us improve this page by suggesting one.
LiveAgent's answer
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
Callmama's answer:
The breadth of international scope across products/features, identity verification, integrated unified app experience, and competitive global calling price points differentiate Callmama as a unique all-in-one modern communications facilitator across borders.
Breadth of International Coverage: Callmama allows calling to over 250 countries, SMS capabilities with over 150 countries, and virtual phone numbers from over 150 countries. This vast international reach across hundreds of countries worldwide is rare and distinctive.
Advanced Verification Services: You specifically highlighted that they offer "exceptional verification services" - this suggests they have robust identity/document verification, facilitating seamless cross-border use. This can be a big advantage.
Cutting-Edge Unified Communications: By combining VoIP calling, SMS messaging, virtual phone numbers, and more in one app it provides a unified hub for global communication and connectivity. Integrating all these tools sets them apart.
Outstanding Rates for International Outbound Calls: You mentioned they enable "unmatched outbound calling rates to over 250 countries" - pricing advantage is always a differentiator.
LiveAgent's answer
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
Callmama's answer:
Here are the key reasons to choose Callmama
The affordable pricing, extensive country reach, frictionless onboarding, unified communications hub, and leading technical capabilities make Callmama a top choice over alternatives for seamless global calling and messaging.
LiveAgent's answer
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
Callmama's answer:
Our primary audience is globetrotters and jet-setters who need an affordable and easy way to stay connected with contacts worldwide. Whether for travel, living abroad, or just keeping in touch back home, Callmama enables seamless calling and messaging across over 150 countries.
LiveAgent's answer
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
Callmama's answer:
Callmama was founded on the belief that staying connected with friends and family around the world should be simple and affordable. We realized that traditional international calling rates were much too expensive for many people to call their loved ones abroad frequently. So we built Callmama from the ground up to provide the lowest-cost calling rates to over 150 countries worldwide.
Whether you need to chat with a friend studying overseas, wish your grandmother a happy birthday in another country, or check-in with offshore business clients, Callmama strives to make those long-distance conversations easy and economical. We utilize state-of-the-art VoIP technology to enable clear calls at only a fraction of standard pricing. This helps remove the worry and barriers of astronomical phone bills from keeping people connected across any border.
At Callmama, bringing people together through inexpensive, seamless global communication is at the core of our mission. Our diverse users now rely on Callmama as an indispensable tool for nurturing those invaluable relationships with family, friends, colleagues, and clients abroad. Staying in touch should never be a luxury - that's why we're proud to facilitate affordable worldwide connections for all through Callmama's innovative capabilities.
LiveAgent's answer
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Numero eSIM - Numero eSIM is a phone-number app that makes voice and data possible anywhere in the world, for free.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
CallHippo - Easy to use Phone System with World-Class Support
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
KrispCall - Virtual cloud phone system for business