LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
Breeze is a simple to use project management tool that helps teams work more collaboratively - by keeping everyone on-plan, simplifying your daily workflow and without getting in the way.
Breeze has all the features that you need to manage your projects.
LiveAgent's answer
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
Breeze's answer:
Ruby on Rails, Ruby, JavaScript, CSS, Heroku, AWS.
LiveAgent's answer
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
Breeze's answer:
LiveAgent's answer
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
Breeze's answer:
Breeze came into being because we noticed a genuine need for a project management tool that is straightforward and user-friendly. Our primary objective was to create a tool that anyone could pick up and use without hassle. We wanted to keep things simple, minimalistic, and focused on the needs of people, not just machines.
LiveAgent's answer
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
Breeze's answer:
Breeze's unique selling point is its focus on simplicity and ease of use, making it an attractive option for teams looking for a straightforward project management solution that can be used by anybody.
LiveAgent's answer
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
Breeze's answer:
Breeze's approach is centered around the needs of individuals and teams. The software aims to enhance collaboration, communication, and productivity, with a focus on making project management a smoother and more enjoyable experience for everyone involved.
LiveAgent's answer
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
Breeze's answer:
Breeze is designed with a focus on user-friendliness, making it a good fit for non-technical users. It doesn't require extensive technical expertise to navigate or set up, allowing individuals from various backgrounds to adopt it easily.
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