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LiveAgent VS Blogcast

Compare LiveAgent VS Blogcast and see what are their differences

Zoho Desk
Industry's first context-aware Helpdesk Software featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Blogcast logo Blogcast

Turn your articles into audio
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Blogcast Landing page
    Landing page //
    2021-08-01

Generate clear, natural sounding speech from your blog posts and content for podcasts, videos, and more using text-to-speech technology. No microphone required!

LiveAgent

Website
liveagent.com
Pricing URL
Official LiveAgent Pricing
$ Details
freemium $9.0 / Monthly (Small)
Platforms
Browser Android iOS
Release Date
2004 June
Edit details

Blogcast

Website
blogcast.host
Pricing URL
Official Blogcast Pricing
$ Details
paid Free Trial $8.0 / Monthly (10 articles )
Platforms
-
Release Date
2019 March
Edit details

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Blogcast features and specs

  • Text to speech : Convert your articles into clear, natural-sounding audio using AI-powered text-to-speech technology
  • Languages: Choose from over 110 neural voices and 25+ languages and dialects.
  • Editor: Powerful speech synthesis editor enables full control of voices, pronunciation, tone, and pauses within your article. Use multiple voices in a single article.
  • Podcast Feed: Create and host podcast feeds from your audio files. Submit to iTunes, Spotify, Google Podcasts and more!
  • Hosting: Store and stream audio files on our servers. Or download the MP3 and import into another podcasting platform.
  • Media Gallery: Embed audio into your blog or website using the customizable Blogcast media player.
  • WordPress integration: Instantly add audio to your WordPress posts using the plugin

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Blogcast videos

No Blogcast videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to LiveAgent and Blogcast)

LiveAgent

Blogcast

Customer Support
100 100%
Customer Support
0% 0
Text To Speech
0 0%
Text To Speech
100% 100
Help Desk
100 100%
Help Desk
0% 0
AI
0 0%
AI
100% 100

Questions and Answers

As answered by people managing LiveAgent and Blogcast.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Blogcast. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Blogcast

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Source: biz30.timedoctor.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...
Source: financesonline.com

Blogcast Reviews

How To Convert Articles Into Audio Podcast 2022: (Top Pick)
When you think about articles that can be used for audio-generation, you think of Blog Cast because this is the simplest solution that can be used for this purpose. All you need to do is add a link to your article and make an addition of embed to the blog you choose.
Source: www.bloggersideas.com
How to Convert Article into Audio Podcast?
Blogcast is the simplest solution when it comes to audio generation for articles. Just add a link to your articles, add the embed to your blog, and you’re up and running!
Source: geekflare.com
How to Convert Articles to Audio Using TTS
Blogcast is another simple TTS solution for converting articles to audio. It allows you to embed a media player on your blog or download mp3s of your converted text content, so you can distribute your voice content through the major podcasting platforms. Voice and language options aren’t quite as robust as some other TTS providers, but Blogcast offers a simple, no-frills...
Source: www.readspeaker.ai

What are some alternatives?

When comparing LiveAgent and Blogcast, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Play.ht - AI Voice and Speech Generation tool

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

BeyondWords - BeyondWords is an AI voice and audio CMS platform that brings frictionless audio publishing to writers, newsrooms, and businesses. Free Pilot plan available!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Pocket Listen - Reading is hard. Listen to articles instead.

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