Software Alternatives, Accelerators & Startups

LiveAgent VS AIMP

Compare LiveAgent VS AIMP and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

AIMP logo AIMP

AIMP : Free Audio Player : Официальный сайт программы
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • AIMP Landing page
    Landing page //
    2023-09-13

AIMP

Website
aimp.ru
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

AIMP features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

AIMP videos

AIMP Player Review| Free Audio Player

More videos:

  • Review - AIMP Media Player
  • Review - Review of AIMP 3.55.1324 by SoftPlanet

Category Popularity

0-100% (relative to LiveAgent and AIMP)
Customer Support
100 100%
0% 0
Audio Player
0 0%
100% 100
Help Desk
100 100%
0% 0
Media Player
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and AIMP.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and AIMP

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

AIMP Reviews

10 Poweramp Music Player Alternatives
Artem Izmaylov Media Player is a powerful audio player that offers many audio interfaces, sound equalizer, built-in sound effects (Reverb, Flanger, Chorus, Pitch, Tempo, Echo), and CUE sheets. AIMP also supports 32-bit audio processing for its 20-band graphic equalizer, multiple lists, OTG storage, user-defined playback queue, internet radio like HTTP live streaming, and...
12 BEST Android Music Player In 2023 [Android MP3 Players]
Verdict: AIMP supports 30 audio formats and lets you convert AudioCD files to MP3, OGG, WAV, or WMA formats. Plus, it is absolutely free, which makes the software highly recommended.
10 best music players for Android Auto
AIMP is an above-average music player with Android Auto support. This one is a local music player for the files on your device. It supports most of the major and common file types, including MP3, APE, OGG, AAC, FLAC, MP4, M4A, MPC, and about a dozen others. The UI on Android Auto is fairly standard fair. The actual UI on your phone is functional with a decent layout. Some...
10 Best Poweramp Alternatives for Android (FREE) 2023
AIMP is another popular music player available for computers. And now, you can use the AIMP music player right on your Android smartphone along with a very similar music listening experience.
Source: techonation.com
The best free music players 2021: organize, tag and enjoy your music collection
AIMP supports a huge number of formats, and additional encoders are available as user-created add-ons. Most music player extensions are extra visualizations and skins that, although cool, have little practical use. By contrast, AIMP's plugins include some real gems. Some of the highlights are a YouTube extension that lets you build playlists from multiple videos, an add-on...

What are some alternatives?

When comparing LiveAgent and AIMP, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

VLC Media Player - VLC is a free and open source cross-platform multimedia player and framework.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

foobar2000 - An advanced freeware audio player for the Windows platform.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Winamp - Winamp is a media player that allows users to play multiple-file formats, arrange media in a varied file-management system, and play unique media with AAC encoding.