Software Alternatives, Accelerators & Startups

Live Chat by WotNot VS Usetiful

Compare Live Chat by WotNot VS Usetiful and see what are their differences

Live Chat by WotNot logo Live Chat by WotNot

A.C.E your customer service with live chat

Usetiful logo Usetiful

Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.
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  • Live Chat by WotNot Landing page
    Landing page //
    2023-07-14

Hey Folks,

So after endless efforts from our team for months, we have finally launched our new and revamped Live Chat! πŸ˜€

This new update of our software now helps you engage your website/social audience easily and pragmatically. We mentioned in the description that this tool is all about enhancing your support, and we mean it.

We decided to bring you features that will make you fall in love with the whole chatbot + live chat experience. πŸ™†β€β™€οΈ

How, you ask? πŸ€”

The revamp includes some exciting features like saved replies, visitor status, agent/team routing, enriched visitor information, labels, notes, and many more.

Data and functionality are locked on one interface, making it a β€œno navigation required platform” to engage with any visitor at any time. Having a bot in the absence of your team is an added benefit. πŸ’β€β™‚οΈ

We have always been a big fan of the Product Hunt community, and we would want nothing more than to have some community feedback on making it better.

Give it a try, and let us know your experience. 😊

  • Usetiful Landing page
    Landing page //
    2022-03-20

Usetiful bridges the gap between users and digital systems. Guided tours and smart tips allow users to master any software system from day one.

Usetiful provides interactive product tours and smart tips into your application, improving user adoption and conversions instantly.

Live Chat by WotNot

Website
wotnot.io
Pricing URL
-
$ Details
-
Platforms
-
Release Date
2021 August

Live Chat by WotNot features and specs

No features have been listed yet.

Usetiful features and specs

  • Product Tours: interactive guided tours
  • Checklists: user onboarding checklists
  • Smart Tips: contextual guidance and validation
  • Assistant widget: customer self help
  • Easy to Set-up and use: less than 5 min setup
  • Employee onboarding: employee tutorials and checklist

Live Chat by WotNot videos

No Live Chat by WotNot videos yet. You could help us improve this page by suggesting one.

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Usetiful videos

Create product tours without coding with Usetiful

More videos:

  • Tutorial - User Onboarding Checklists by Usetiful
  • Demo - Usetiful - Visual Editor Demo
  • Demo - Usetiful Introduction Video

Category Popularity

0-100% (relative to Live Chat by WotNot and Usetiful)
Customer Support
100 100%
0% 0
Digital Adoption
0 0%
100% 100
Live Chat
100 100%
0% 0
User Onboarding And Engagement

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Live Chat by WotNot and Usetiful

Live Chat by WotNot Reviews

We have no reviews of Live Chat by WotNot yet.
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Usetiful Reviews

  1. Convenient and free

    It was easy to get started - I have registered the free plan and created the first tour in approximately 15 minutes. Since then I have been improving on the experience.

    Part of my application is a single-page app. It was quite techy to get this part running. Kudos for the customer support that walked me through!

    🏁 Competitors: WalkMe
    πŸ‘ Pros:    Free basic plan|Easy to use|Great customer support
    πŸ‘Ž Cons:    Single page app support
  2. A nice simple tool for user onboarding

    I use Usetiful for various clients' projects that require product tours. Everyone was satisfied so far. Web editor allows me to quickly update the content and browser extension to preview the tours. Reports provide enough detail.

    🏁 Competitors: Appcues
    πŸ‘ Pros:    Easy to use|Easy user interface|Preview function|Good price
    πŸ‘Ž Cons:    Nothing, so far

15 best user onboarding software you need to try in 2023
Usetiful is one of the best-value onboarding tools we’ve found β€” it’s premium version is just $99/month for up to 20,000 users.
8 Best Usetiful Alternatives and Competitors That Are More Professional
For non-technical people, Usetiful’s integration and setup can be extremely confusing. While it’s still possible for a person who doesn’t know how to code to integrate the tool into their website, figuring out how to do it will be difficult for sure. In order to get to the required information, the user needs to dig deep into help center articles and cherry-pick the...
Source: userguiding.com
The 7 Best WalkMe Alternatives in 2023
Its customizable onboarding solutions make it a strong contender for organizations focused on data-driven decision-making. If you're looking for an easy-to-use platform with robust analytics capabilities, Usetiful is worth considering.
Source: helpjuice.com
Top alternatives to UserGuiding
If you are looking for high customizability and excellent customer service all while maintaining a reasonable pricing - Usetiful is the best alternative. At the same time, no onboarding software works exactly the same in every use case. Also make sure to consider the other two alternatives to make an educated decision.
3 free tools for Product Managers to improve product adoption
Product Tours by Usetiful allow you to guide users within your product. You can for example point out interesting parts by well placed smart tips or guide new users with end-to-end walkthrough. Keeping users in direct conversation allows you to get more feedback.
Source: medium.com

What are some alternatives?

When comparing Live Chat by WotNot and Usetiful, you can also consider the following products

SupportYourApp - Connecting talented people with the blooming IT industry to help them grow faster by outsourcing support.

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Appcues - Improve user onboarding, feature activation & more β€” no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Ticksy - Simple, beautiful customer support.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.