Hey Folks,

So after endless efforts from our team for months, we have finally launched our new and revamped Live Chat! 😀

This new update of our software now helps you engage your website/social audience easily and pragmatically. We mentioned in the description that this tool is all about enhancing your support, and we mean it.

We decided to bring you features that will make you fall in love with the whole chatbot + live chat experience. 🙆‍♀️

How, you ask? 🤔

The revamp includes some exciting features like saved replies, visitor status, agent/team routing, enriched visitor information, labels, notes, and many more.

Data and functionality are locked on one interface, making it a “no navigation required platform” to engage with any visitor at any time. Having a bot in the absence of your team is an added benefit. 💁‍♂️

We have always been a big fan of the Product Hunt community, and we would want nothing more than to have some community feedback on making it better.

Give it a try, and let us know your experience. 😊

Tools are created to serve our own purposes and technology needs to add value to our lives without creating friction.People should not adapt to technology. Technology needs to adapt to people. We don't need to teach people how to interact with software but train software to interact with people. Software adoption relies on people learning how to navigate through a user interface. But this causes resistance and hinders productivity. We close the knowledge gap between humans and machines by allowing anybody to operate any software instantly. For Software providers that need to sell their product the ability to guide users in real time translates into higher engagement, activation, conversion, and retention. Companies that implement on-screen interactive guidance in the applications their staff needs to work with, solve all the logistic problems connected to staff training and see an increase in productivity that derives from a workforce which is fully operative in any software application from the get-go.