Software Alternatives, Accelerators & Startups

Listen VS RingCentral

Compare Listen VS RingCentral and see what are their differences

Listen logo Listen

A smart phone number

RingCentral logo RingCentral

RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
  • Listen Landing page
    Landing page //
    2022-07-12
  • RingCentral Landing page
    Landing page //
    2023-08-20

We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we donโ€™t plan on stopping there.

Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In todayโ€™s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's what we call collaborative communications, and itโ€™s at the heart of everything we do.

With our flexible, cost-effective cloud communications and collaboration solutions, weโ€™ve created the ideal workplace, where business can be done more efficiently and effectively. From an all-in-one cloud phone system with team messaging and video conferencing to a complete contact center and more, we build solutions for every business, no matter how big or small.

Listen

Pricing URL
-
$ Details
-

RingCentral

$ Details
freemium $19.99 / Monthly (All-in-One Phone, Team Messaging, and Video Conferencing.)
Startup details
Country
United States

Listen features and specs

  • User-Friendly Interface
    Listen offers a clean and intuitive interface, making it easy for users to navigate and use its features effectively.
  • Integration Capabilities
    The platform supports integrations with various third-party applications, enhancing its functionality and allowing seamless data flow between systems.
  • Real-time Analytics
    Listen provides real-time analytics and insights, enabling users to make informed decisions quickly based on current data trends.
  • Customizable Features
    Users can customize the tool to fit their specific needs, offering flexibility and adaptability for businesses of different sizes.

Possible disadvantages of Listen

  • Cost
    The pricing of Listen might be on the higher side for small businesses or startups with limited budgets.
  • Learning Curve
    Despite its user-friendly design, some users may still face a learning curve when exploring the more advanced features of the platform.
  • Limited Offline Functionality
    The platform requires an active internet connection for most features, offering limited functionality when offline.
  • Dependence on Integrations
    While integrations enhance functionality, reliance on third-party applications might be seen as a disadvantage if these integrations face issues.

RingCentral features and specs

  • Comprehensive Features
    RingCentral offers a wide range of features, including voice, video, messaging, and collaboration tools, making it a one-stop solution for communication needs.
  • Scalability
    The platform is highly scalable, allowing businesses of all sizes to adapt the service to their needs without compromising on functionality or performance.
  • Easy Integration
    RingCentral seamlessly integrates with numerous third-party applications like Google Workspace, Microsoft 365, and Salesforce, enhancing overall productivity.
  • Reliable Uptime
    RingCentral offers a robust and reliable service with high uptime, ensuring that communication channels are consistently available.
  • User-friendly Interface
    The platform is designed with an intuitive and user-friendly interface, making it easy for users to navigate and manage their communication needs.

Possible disadvantages of RingCentral

  • Cost
    RingCentral's pricing can be higher compared to other communication platforms, which might be a concern for smaller businesses on a tight budget.
  • Complex Setup
    Despite its user-friendly interface, the initial setup and configuration can be complex for users who are not tech-savvy.
  • Customer Support
    Some users have reported that customer support can be slow and not always helpful, which can be problematic in resolving urgent issues.
  • Limited Customization
    While RingCentral offers a lot of features, there is limited scope for customization to tailor the service exactly to unique business needs.
  • Occasional Performance Issues
    Users have occasionally experienced glitches and performance issues, particularly during peak usage times.

Analysis of RingCentral

Overall verdict

  • Overall, RingCentral is a reputable and effective communication platform that meets the needs of modern businesses looking for an all-in-one solution. While it may be more expensive than some alternatives, the range of features and overall performance justify the cost for many users.

Why this product is good

  • RingCentral is considered a solid choice for cloud-based communication solutions due to its comprehensive suite of features that include voice, video, messaging, and collaboration tools. The platform is known for its reliability, scalability, and ease of integration with other business applications. Users appreciate its intuitive interface and strong customer support, making it suitable for businesses of various sizes.

Recommended for

    RingCentral is particularly recommended for small to large businesses seeking an integrated communication and collaboration platform. It is ideal for companies with remote teams who require a reliable, unified system that supports mobile and desktop use. Additionally, businesses looking for advanced features like video conferencing, call center management, and CRM integrations will find RingCentral highly beneficial.

Listen videos

DID IT SUCK? - Doctor Who [Listen Review]

More videos:

  • Review - How I Listen to an Album
  • Review - LISTEN to MUSIC while you ride? | Freecom 4+ Review

RingCentral videos

RingCentral Review: Getting Started Demo & Tutorial

More videos:

  • Review - RingCentral VOIP Phone System Review 2020 - RingCentral reviews 2020

Category Popularity

0-100% (relative to Listen and RingCentral)
Communication
6 6%
94% 94
VoIP
4 4%
96% 96
Music
100 100%
0% 0
Cloud Business Telephony
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Listen and RingCentral

Listen Reviews

We have no reviews of Listen yet.
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RingCentral Reviews

Teliqon vs RingCentral: Business Communication Simplified
Business SMS, MMS and messaging APIs are integrated into the RingCentral communications ecosystem and typically tied to RingCentral numbers and accounts. SMS availability and automation depend on regional telecom rules, compliance registration and messaging policies.
Source: teliqon.io
10 Best AI Virtual Receptionists In 2026 (Hereโ€™s My Top 10)
I started using RingCentralโ€™s voice-driven receptionist three months back. The conversational AI has been able to resolve more than half of our inbound queries instantly. It included 100 AI-handled call minutes each month. But additional call minutes were billed at $0.50/minute.
Top 10 Webex alternatives in 2024
With integrated workplace communication features, RingCentral has evolved to be a popular Webex alternative. It has Glip, which is exclusively designed to promote team collaboration through video, voice, chat, and more. Other than that, it is also a leading cloud-based phone system provider with advanced call handling and management features.
Source: www.rocket.chat
12 Best Self-hosted Chat Platforms For Team Communication
RingCentral is a cloud-based communication and collaboration platform that was first founded in the year 2015.
The 19 Best Call Center Software (& Features You Need) in 2022
RingCentral is a flexible cloud-based phone system that supports desktop and mobile users. One unique feature it provides is "RingOut," which enables one-touch calling from any phone or internet-enabled computer. Additionally, RingCentral has powerful call delegation and answering rules so you can be sure calls are routed to the right individual.

Social recommendations and mentions

Based on our record, RingCentral seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Listen mentions (0)

We have not tracked any mentions of Listen yet. Tracking of Listen recommendations started around Mar 2021.

RingCentral mentions (3)

  • Small Business help
    Systems like 8x8/RingCentral/Vonage or even Voip.ms might be ideal for you. Source: almost 5 years ago
  • Which international call tracking software ?
    I saw www.calltrackingmetrics.com ; ringcentral.com ; twilio.com ; Zadarma. At this moment it seems that calltrackingmetrics seems to be the first solution I would try because they put in front of their ads the fact to track with google ads. Twilio seems to be too much complex to use and they don't have an iPhone app ; ringcentral I don't know and Zadarma seems good. Source: about 5 years ago
  • Business Phone Number: Need Help
    I use unitelvoice.com. It works fine has an app and can forward to my cell number. Used to use ringcentral.com it was fine when it worked but support was crap. Source: over 5 years ago

What are some alternatives?

When comparing Listen and RingCentral, you can also consider the following products

Ring4 - Manage business phone line as easily as you manage emails, in the cloud. Ring4 provide you with a business line and video conferencing solution.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Google Fi - Wireless phone plan designed w/ the latest Google tech

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

OpenPhone - Simplest way to own a business phone number

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.