Software Alternatives, Accelerators & Startups

linkerd VS Zendesk

Compare linkerd VS Zendesk and see what are their differences

linkerd logo linkerd

Linkerd is an ultralight service mesh for Kubernetes. It gives you observability, reliability, and security without requiring any code changes.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • linkerd Landing page
    Landing page //
    2023-05-18
  • Zendesk Landing page
    Landing page //
    2024-05-06

linkerd videos

Introduction to Linkerd for beginners | a Service Mesh

More videos:

  • Review - Deep Dive: Linkerd - Oliver Gould, Buoyant
  • Review - 60 seconds to a Linkerd service mesh on AKS | Azure Friday

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to linkerd and Zendesk)
Web Servers
100 100%
0% 0
Customer Support
0 0%
100% 100
Web And Application Servers
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare linkerd and Zendesk

linkerd Reviews

We have no reviews of linkerd yet.
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Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, linkerd should be more popular than Zendesk. It has been mentiond 15 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

linkerd mentions (15)

  • Optimal JMX Exposure Strategy for Kubernetes Multi-Node Architecture
    Leverage a service mesh like Istio or Linkerd to manage communication between microservices within the Kubernetes cluster. These service meshes can be configured to intercept JMX traffic and enforce access control policies. Benefits:. - Source: dev.to / 2 months ago
  • Ultimate EKS Baseline Cluster: Part 1 - Provision EKS
    From here, we can explore other developments and tutorials on Kubernetes, such as o11y or observability (PLG, ELK, ELF, TICK, Jaeger, Pyroscope), service mesh (Linkerd, Istio, NSM, Consul Connect, Cillium), and progressive delivery (ArgoCD, FluxCD, Spinnaker). - Source: dev.to / 11 months ago
  • Istio moved to CNCF Graduation stage
    Https://linkerd.io/ is a much lighter-weight alternative but you do still get some of the fancy things like mtls without needing any manual configuration. Install it, label your namespaces, and let it do it's thing! - Source: Hacker News / 11 months ago
  • API release strategies with API Gateway
    Open source API Gateway (Apache APISIX and Traefik), Service Mesh (Istio and Linkerd) solutions are capable of doing traffic splitting and implementing functionalities like Canary Release and Blue-Green deployment. With canary testing, you can make a critical examination of a new release of an API by selecting only a small portion of your user base. We will cover the canary release next section. - Source: dev.to / over 1 year ago
  • GKE with Consul Service Mesh
    I have experimented with other service meshes and I was able to get up to speed quickly: Linkerd = 1 day, Istio = 3 days, NGINX Service Mesh = 5 days, but Consul Connect service mesh took at least 11 days to get off the ground. This is by far the most complex solution available. - Source: dev.to / over 1 year ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing linkerd and Zendesk, you can also consider the following products

Istio - Open platform to connect, manage, and secure microservices

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Docker Hub - Docker Hub is a cloud-based registry service

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Eureka - Eureka is a contact center and enterprise performance through speech analytics that immediately reveals insights from automated analysis of communications including calls, chat, email, texts, social media, surveys and more.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!