Software Alternatives, Accelerators & Startups

Lendesk VS Unify CRM

Compare Lendesk VS Unify CRM and see what are their differences

Lendesk logo Lendesk

lenDesk is a loan origination platform that allows you to manage credit decisions with automated workflows, fraud by validating specifics and more.

Unify CRM logo Unify CRM

Unify is a full suite mortgage CRM software that helps to save time, keep momentum and cut costs. This is the best CRM system for mortgage lead management.
  • Lendesk Landing page
    Landing page //
    2022-11-06
  • Unify CRM Landing page
    Landing page //
    2023-05-12

Lendesk features and specs

  • User-Friendly Interface
    Lendesk offers a modern and intuitive user interface that simplifies the mortgage application and management process for both brokers and borrowers.
  • Integration Capabilities
    Lendesk integrates with various financial tools and services, streamlining workflows and enhancing productivity for mortgage professionals.
  • Advanced Security Features
    Lendesk employs robust security measures, including encryption and compliance with high industry standards, to protect sensitive user data.
  • Comprehensive Point of Sale Tool
    The platform provides a powerful point-of-sale tool that allows for easy document collection, borrower communication, and tracking of application status.
  • Automated Processes
    Lendesk automates many routine tasks and processes, reducing the administrative burden on mortgage brokers and allowing them to focus on client relationships.

Possible disadvantages of Lendesk

  • Cost
    Lendesk can be cost-prohibitive for smaller brokerages or individual brokers due to subscription fees or usage costs.
  • Learning Curve
    Despite its user-friendly design, there can be a learning curve for new users to fully understand and utilize all features and integrations of the platform.
  • Limited Customization Options
    Some users may find the platform's customization options lacking, potentially limiting the adaptability of the software to unique business needs.
  • Dependence on Internet Connectivity
    As a cloud-based solution, Lendesk requires a stable internet connection, which can be a limitation in areas with unreliable internet service.
  • Support Response Times
    Users have reported that customer support response times can be slow, which could delay the resolution of issues and impact business operations.

Unify CRM features and specs

  • User-Friendly Interface
    Unify CRM boasts an intuitive and easy-to-navigate interface, making it accessible for users with varying levels of technical skills.
  • Comprehensive Features
    It offers a wide range of features such as contact management, sales tracking, and marketing automation, ensuring a comprehensive solution for businesses.
  • Customization Options
    The platform allows substantial customization to tailor the CRM to specific business needs, enhancing its flexibility and applicability.
  • Integration Capabilities
    Unify CRM integrates well with other business tools and software, facilitating seamless data flow and improving overall efficiency.
  • Strong Customer Support
    Users often praise the CRM's responsive customer support, which provides valuable assistance and quick resolution of issues.

Possible disadvantages of Unify CRM

  • Price
    Some users find the pricing structure to be on the higher side, which might be a barrier for small businesses or startups.
  • Learning Curve for Advanced Features
    While the basic interface is user-friendly, some of the more advanced features can have a steep learning curve, requiring additional time and training.
  • Mobile App Limitations
    The mobile app lacks some features available on the desktop version, which can be inconvenient for users who need to work on-the-go.
  • Occasional Performance Issues
    There have been reports of occasional slowdowns and performance issues, particularly during peak usage times.
  • Limited Reporting Capabilities
    The reporting and analytics tools are not as robust as those offered by some other CRM software, which might limit deep data insights.

Analysis of Lendesk

Overall verdict

  • Lendesk is a well-regarded company in the mortgage and lending industry, known for its technology solutions that streamline the loan origination process for brokers and lenders.

Why this product is good

  • Lendesk's solutions are designed to improve efficiency, enhance security, and provide a seamless experience for users. Their platform integrates various functionalities which support digital mortgage processing, compliant workflows, and a user-friendly interface. Industry professionals appreciate Lendesk for its innovative approach to solving traditional lending challenges.

Recommended for

  • Mortgage brokers seeking to enhance their digital operations
  • Lenders aiming to streamline their loan origination processes
  • Financial institutions looking for secure and efficient mortgage software solutions
  • Technology enthusiasts interested in fintech solutions for lending

Lendesk videos

Finmo by Lendesk - Review borrower documents from your phone

More videos:

  • Review - Finmo by Lendesk - Using Finmo Smart docs in your mortgage business
  • Review - Lendesk - Finmo + Lender Spotlight "Find the Best Mortgage Products"

Unify CRM videos

Unify Your Business When You Unify CRM and Office 365

Category Popularity

0-100% (relative to Lendesk and Unify CRM)
Loan Management
21 21%
79% 79
Project Management
21 21%
79% 79
Data Dashboard
20 20%
80% 80
Game Development
100 100%
0% 0

User comments

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What are some alternatives?

When comparing Lendesk and Unify CRM, you can also consider the following products

Loandisk - Loandisk is a cloud based lending software that manage all customer loans and repayments.

Axe Finance - Axe Finance provides credit process automation and risk management solutions for lending instituitions.

Relational i-Apply - i-Apply is an advanced Business Process Management Loan Origination System, built on state-of-the-art internet technologies to deliver seamlessly flowing processes.

CALMS - White Clarke Group is the global first-class provider of end-to-end automotive and asset finance software for retail, fleet and wholesale

Crest - Meet Abrigo. Banker's Toolbox + Sageworks + MST, together. From AML to fraud detection and lending, we help financial institutions manage risk and drive growth.

Lendscape - Across supply chain finance, invoice finance, factoring, asset finance and more, our comprehensive, flexible platform gives you the power and agility to stay ahead of the curve.