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Eliminate the manual effort required to update the screenshots in your help center by automatically capturing and enhancing the freshest, most accurate, screenshots of your product. Elegantly designed, pixel-perfect and consistently on-brand screenshots across your help center.
Create a login profile to capture screenshots of web applications requiring authentication. The fully customizable login profile allows you to securely, and continuously, capture screenshots from behind the login of an application without unnecessary plugins or extensions. And without requiring engineering support.
Create automated screenshot sequences. Meticulously record the steps to capture your ideal screenshot and automatically create an automated product screenshot sequence that will be repeatedly executed to generate screenshots of the latest version of your product. Clean unwanted elements such as chat bubbles, Prime your feature so the input box has the right text, the dropdown is visible and the table is sorted just as you want it, and Annotate your screenshots to apply context.
Enhance your screenshots. Automatically apply a set of visual enhancements to each of your screenshots ensuring they are on-brand, and consistent from screenshot to screenshot. Need to change your screenshot styling. No worries. Easily reprocess all of your screenshots with the click-of-a-button to automatically generate new screenshots reflecting your changes.
Sync Screenshots with Help Center. Audit your product screenshots to identify discrepancies to prior versions, and receive automatic alerts whenever changes to your product are detected. Schedule audits to runat a cadence of your choice, so you’ll never have to stress about missing another product update. Sync your automated product screenshots directly with your help center to, automatically and continuously, have the products screenshots in your help articles update as your product changes. Screenshot Nirvana.
OnChat is an AI chatbot creation platform that allows you to easily build your own virtual assistant, which you can train with the content of your website or any other textual material. With the help of the chatbot, visitors of your website can address their inquiries and providing support. For instance, it can respond to questions from your visitors about order statuses and product stock availability. Beside the chat widget the virtual assistant can answer question on WhatsApp, Messenger and Telegram.
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LaunchBrightly's answer
Knowledge Content Managers or Technical Writers, specializing in self-service support and content management within organizations of considerable size, likely managing a support team of a dozen or more agents. They oversee a Help Center or Documentation repository, containing hundreds of articles, accompanied by even more product screenshots. For years, they have dedicated themselves to manually creating image collateral, and they would like to escape that! :-)
LaunchBrightly's answer
Choosing LaunchBrightly over its competitors offers a significant advantage for organizations, particularly for Knowledge Content Managers and Technical Writers who are tasked with maintaining up-to-date self-service support materials. The standout feature of LaunchBrightly is its ability to automatically generate screenshots that reflect the latest version of your product. This automation effectively eliminates the manual, labor-intensive process of updating product screenshots in your help center.
While other solutions might require tedious, manual updates whenever the product changes, LaunchBrightly ensures that your documentation always showcases the most current product interface. This not only saves valuable time and resources but also enhances the accuracy and reliability of your support content. By reducing the risk of outdated or incorrect information, LaunchBrightly directly contributes to improving user experience and satisfaction. Consequently, LaunchBrightly positions itself as a more efficient, accurate, and user-friendly option compared to its competitors, making it a compelling choice for organizations aiming to streamline their content management processes and deliver high-quality support to their users.
OnChat AI's answer:
OnChat distinguishes itself from the aforementioned competitors by its unique capability to provide answers regarding order statuses, product stock availability, and more. While many competitors primarily focus on product recommendations, OnChat prioritizes delivering real-time information about orders and inventory, enhancing user experience and customer support. With over 15 years of experience in the e-commerce industry, we've gathered valuable insights from our clients and we've learned that a significant portion of customer support inquiries revolves around order statuses and delivery information. To address these common issues, we developed OnChat with a specific focus on providing solutions for these problems.
LaunchBrightly's answer
The standout feature of LaunchBrightly is its ability to automatically generate screenshots that reflect the latest version of your product. This automation effectively eliminates the manual, labor-intensive process of updating product screenshots in your help center.
LaunchBrightly's answer
Josh and Dennis had practically made a sport out of the never-ending "Update the Screenshots Relay Race" at their previous venture. Every software update meant a mad dash to capture, edit, and upload fresh screenshots to their help center—not fun and seemingly Sisyphean. That experience sparked the genesis of LaunchBrightly, a tool that could, if nothing else, liberate themselves and, with a little luck, countless other content managers and technical writers from the drudgery of manual updates!
LaunchBrightly's answer
The primary foundation for the LaunchBrightly platform is our "Product Screenshots and Help Center Sync API". A Puppeteer/Node.js API running on a AWS Serverless setting.
Maintaining manual screenshots is a major point pain and time spend today. Super excited for what LaunchBrightly is building. Being able to easily setup automation recipes, and re-run those recipes whenever your product changes, is a game-changer
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UkeySoft Screen Recorder for Windows - UkeySoft Screen Recorder for Windows is a full-featured but lightweight screen recorder for you to to capture desktop activities and create video tutorials, demonstrations and presentations.
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