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Customer support automation platform with live chat and chatbots

Which is more popular?
Based on our record, Shift seems to be a lot more popular than Kommunicate. While we know about 20 links to Shift, we've tracked only 1 mention of Kommunicate.
Website, pricing, platforms and company facts side by side.
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In their own words, as submitted to SaaSHub.


Kommunicate is a world-beating customer support solution made by team Intentive. At Intentive, we have empowered 1000+ businesses with in-app messaging solutions. Being in the SaaS scenario for more than five years, we have embarked on a new journey to provide an all-in-one customer support...
Tired of logging in and out of multiple accounts? Shift users enjoy single-click access to over 1000+ of the Webs most popular applications, extensions, mail accounts, and cloud services. Shift is the productivity hack that changes everything for entrepreneurs, CEO's and teams. Manage all of your...
What each product offers, as listed by its team.


Possible disadvantages
Possible disadvantages
An editorial look at what each product does well and who it suits.


No analysis of Kommunicate yet.
Overall verdict
Why this product is good
Recommended for
Walkthroughs and reviews on video.
Live Chat Plugin Review | Chat Bot | Customer Service | Kommunicate
More videos
Shift - An Honest Review Of This Productivity App
More videos
How often each product is chosen within a category, 0–100% relative to the other.


Share your experience with using Kommunicate and Shift. For example, how are they different and which one is better?
External articles and on-site reviews we used to compare the two products.


Kommunicate boasts seamless integrations with an array of third-party tools and services such as AWS, Dialogflow, Zendesk, Google Analytics, among others, enriching the functionality of your chatbot. Its user-friendly...
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Shift's unified solution can be an excellent option for teams that want to increase productivity, streamline communication, and have everything they need to work in one place. But setting everything up takes time, and...
Shift has a free version that allows two email accounts, one app, and shared workspaces. The premium versions also allow you to add Chrome extensions and Google services, among other features.
Recommendations tracked on public social media and blogs since March 2021.


Dialogflow Messenger is relatively limited. I'm searching for a front end solution that ideally also provides a live agent handoff. http://kommunicate.io seemed like the perfect fit, however, they don't support Dialogflow environments,... Source: almost 4 years ago
GDAP, but for those helpdesk staff who we need to give segmented access (I.e. Certain staff who can’t access certain customers) we use Shift (https://tryshift.com/) Shift also has the added benefit of allowing Google Workspace admin from... Source: over 3 years ago
Tryshift.com – a browser with easy switch between multiple google accounts + pinned apps. Source: over 3 years ago
Check out shift here. https://tryshift.com/. Source: over 3 years ago
When comparing Kommunicate and Shift, you can also consider the following products.


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Kiwi for Gmail is a desktop application for Mac and Windows devices that takes the Google Workspace tools you use every day , like Gmail, Drive, Calendar, Docs, Sheets and Slides and transforms them into a desktop office suite.
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