KnowledgeBase
Intercom
Slab
Stonly
Drift
Nuclino
Document360
Stonly Knowledge Base
TiddlyWiki
Obsidian.md
DokuWiki
Zim Wiki
Joplin
OneNote
Evernote
MediaWiki
KnowledgeBase is an affordable tool you add, edit and organize information, and share it with both your team and your customers.
With organized company and product knowledge in an internal knowledge base, your agents can deliver customer service even faster. At the same time, important company information is neatly organized in one place and accessible for all employees, be it internal policies, onboarding materials, or any other piece of company knowledge.
Knowledge base for customer support
An external help center allows customer self-service day and night, taking the heat off support agents. This eliminates repetitive costs, leaving your agents free to take care of more important tasks. With a 24/7 help center your customer service is more available as your customers can solve their problems anytime and anywhere.
Knowledge base for SaaS products
Improve product adoption by building a SaaS knowledge base packed with educational resources that guide your users through the product and let them get the most out of it.
KnowledgeBase makes knowledge management easy with some features, including:
KnowledgeBase TiddlyWikiNo features have been listed yet.
KnowledgeBase is a budget-friendly gem in a sea of pricey options. Plus, its smooth tie-in with LiveChat is a total game-changer for customer chats. On the flip side, setting up a personalized help center is a breeze, but what's really cool? The "QuickAnswer" bit. It digs through articles and dishes out answers fast, making KnowledgeBase a solid choice if you're after value and ease.
The KnowledgeBase is a great product with a simple & friendly setup and easy-to-use UI. The 24/7 custom support is a big advantage.
Tested the AI Knowledge Base. It's simple with cool AI stuff. Good price, might be nice for startups or small teams.
Not too far ago, I invested several days into "mastering" and tuning TiddlyWiki. It was an interesting experience. I loved it on the whole and felt very enthusiastic about using it store all my knowledge. It's super flexible and use of tags, filters and macros make it unique. However, it's a bit complicated for mass adoption. Also, the extended use of its powerful features may make your computer tangibly slow.
That's why I found "Obsidian", that's what I'm using today to store my knowledge.
Based on our record, TiddlyWiki seems to be more popular. It has been mentiond 180 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Tiddlywiki might be interesting. https://tiddlywiki.com/. - Source: Hacker News / 3 months ago
I use TiddlyWiki. It's a portable editable wiki that doesn't require a web server or web hosting. You open it from your computer, edit it, and save it. You get all of the linking that you'd expect to see in a wiki, and it's super readable and easy to use. Source: 5 months ago
Hopefully, this will make it much easier for software like tiddlywiki [1] where the idea is to be as self-contained as possible. It has depended on various mechanisms to save changes to disk, but this may lower the threshold to use it and feel more streamlined [1] https://tiddlywiki.com. - Source: Hacker News / 7 months ago
It is a single-HTML-file TiddlyWiki instance that runs in a web browser (offline as well as online), meant to be downloaded and stored wherever suits you best. Everything that you see when working in BASIC Anywhere Machine (everything that makes "BAM" work as an IDE and all BASIC programs) exist in the one HTML file. Source: 8 months ago
TiddlyWiki still works as intended: https://tiddlywiki.com/#GettingStarted but there are so many different clients to run on. Mobile or Desktop ? What OS? What Browser? This effort https://val.packett.cool/blog/tiddlypwa/ is remarkable as the mobile side of saving is not as robust as on the desktop side of things and there is a scaling limit on performance as the number of tiddlers grows. Also the syncing between... - Source: Hacker News / 9 months ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Obsidian.md - A second brain, for you, forever. Obsidian is a powerful knowledge base that works on top of a local folder of plain text Markdown files.
Slab - Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub, and G Suite.
DokuWiki - DokuWiki is a simple to use and highly versatile Open Source wiki software that doesn't require a database.
Stonly - Create interactive step-by-step guides
Zim Wiki - Zim is a graphical text editor used to maintain a collection of wiki pages. Each page can contain links to other pages, simple formatting and images.