KnowledgeBase
Intercom
Slab
Stonly
Nuclino
Document360
Drift
HelpCrunch
Obsidian.md
Notion
Joplin
Logseq
Roam Research
Evernote
OneNote
Standard Notes
KnowledgeBase is an affordable tool you add, edit and organize information, and share it with both your team and your customers.
With organized company and product knowledge in an internal knowledge base, your agents can deliver customer service even faster. At the same time, important company information is neatly organized in one place and accessible for all employees, be it internal policies, onboarding materials, or any other piece of company knowledge.
Knowledge base for customer support
An external help center allows customer self-service day and night, taking the heat off support agents. This eliminates repetitive costs, leaving your agents free to take care of more important tasks. With a 24/7 help center your customer service is more available as your customers can solve their problems anytime and anywhere.
Knowledge base for SaaS products
Improve product adoption by building a SaaS knowledge base packed with educational resources that guide your users through the product and let them get the most out of it.
KnowledgeBase makes knowledge management easy with some features, including:
KnowledgeBase Obsidian.mdKnowledgeBase is a budget-friendly gem in a sea of pricey options. Plus, its smooth tie-in with LiveChat is a total game-changer for customer chats. On the flip side, setting up a personalized help center is a breeze, but what's really cool? The "QuickAnswer" bit. It digs through articles and dishes out answers fast, making KnowledgeBase a solid choice if you're after value and ease.
The KnowledgeBase is a great product with a simple & friendly setup and easy-to-use UI. The 24/7 custom support is a big advantage.
Tested the AI Knowledge Base. It's simple with cool AI stuff. Good price, might be nice for startups or small teams.
Perhaps you know someone who swears by Obsidian, it may seem like a cult of overly devoted people for how passionate they are, but it's not without reason
I've been using Obsidian for over 3 years, at a point in my life when I felt I had to handle too much information and I felt like grasping water not being able to remember everything I wanted, language learning, programming, accounting, university, daily tasks. A friend recommended it to me next to Notion (of which he is a passionate cultist priest) and I reluctantly picked it and fell in love almost immediately.
Obsidian seems very simple, like a notepad with folder interface, similar to Sublime Text, but the ability to link files together in a Wiki style allows you to organize ideas in any way you want, one file may lead to a dozen or more ideas that are related
If you want to do something specific, Obsidian has a plethora of community created plugins that expand the functionality, in my case, I use obsidian to organize my classes both as a teacher and as a student, using local databases, calendars, dictionaries, slides, vector graphic drawings, excel-like tables, Anki connection, podcasts, and more
I've been using Obsidian for more than a year. It's been great. I think it offer a great balance of control, flexibility and extensibility. What is more, you own your own data, that's been a must-have feature for me. I just can't imagine putting all my knowledge into something that I don't have control over.
I think two of the most popular alternatives that people consider are Logseq and Roam Research. Although Logseq is a bit different, it's considered compatible with Obsidian. Supposedly, you can use them with a shared database (files. Both use simple text files for storage). I tried that once, a few months ago. It worked, yet it messed up a bit my Obsidian files ¯_(ツ)_/¯.
Based on our record, Obsidian.md seems to be more popular. It has been mentiond 1492 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Obsidian.md Build your personal knowledge base while learning. - Source: dev.to / 16 days ago
Resource: Obsidian, jrnl CLI, Markdown Journal Templates on GitHub. - Source: dev.to / 15 days ago
Obsidian has become a go-to tool for developers, researchers, and writers who want to manage their knowledge in a flexible, local-first way. With Markdown-based storage, plugin extensibility, and full control over your data, it offers an ideal environment for serious note-taking and knowledge work. - Source: dev.to / 17 days ago
Obsidian Website Download, docs, community, and roadmap. - Source: dev.to / 24 days ago
You can find out about Obsidian on their site It's free to use and open source. - Source: dev.to / 27 days ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.
Slab - Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub, and G Suite.
Joplin - Joplin is a free, open source note taking and to-do application, which can handle a large number of notes organised into notebooks. The notes are searchable, tagged and modified either from the applications directly or from your own text editor.
Stonly - Create interactive step-by-step guides
Logseq - Logseq is a local-first, non-linear, outliner notebook for organizing and sharing your personal knowledge base.