Software Alternatives & Startups

Knowbe4 VS SHIELD

Compare Knowbe4 VS SHIELD and see what are their differences

Knowbe4

KnowBe4 provides Security Awareness Training to help you manage the IT security problems of social engineering, spear-phishing & ransomware.

Rating
0 reviews
SHIELD

Stop fraud and reduce friction across web and mobile apps with real-time device intelligence.

Rating
0 reviews
Pricing
Paid Free trial
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Knowbe4 seems to be more popular. It has been mentioned 6 times since March 2021.

social mentions
6 vs 0
Corporate LMS And Training popularity
100% vs 0%
alternatives listed
202 vs 30

Base details

Website, pricing, platforms and company facts side by side.

Knowbe4
SHIELD
Website knowbe4.com shield.com
Pricing
Paid Free trial Official pricing
Platforms —
Windows Linux iOS Android +1
Company — Startup from Singapore · 100 - 249 employees · 2008
Listed in

About Knowbe4 and SHIELD

In their own words, as submitted to SaaSHub.

Knowbe4
SHIELD

No description of Knowbe4 yet.

SHIELD is a device-first fraud intelligence platform built on the world’s most persistent device identification technology across applications and platforms. Powered by SHIELD AI and patented technology (SHIELD Sentinel), SHIELD sets the global standard for device identification (SHIELD Device...

Read more about SHIELD

Features and specs

What each product offers, as listed by its team.

Knowbe4 7 features
SHIELD 3 features
  • Comprehensive Security Awareness Training
    KnowBe4 offers extensive security awareness training programs that cover a wide range of topics. This helps organizations educate their employees effectively about potential cybersecurity threats.
  • Phishing Simulation
    KnowBe4 provides customizable phishing simulation campaigns that allow organizations to test their employees' susceptibility to phishing attacks and improve their awareness.
  • User-Friendly Interface
    The platform has an intuitive and easy-to-navigate interface, making it accessible for users with varying degrees of technical expertise.
  • Compliance Training
    KnowBe4 includes modules that help organizations meet compliance requirements for standards like GDPR, HIPAA, and PCI-DSS.
  • Regular Updates
    KnowBe4 frequently updates its training content and phishing templates to reflect the latest cybersecurity threats and trends.
  • Integration Capabilities
    The platform can be integrated with various LMS (Learning Management Systems) and security tools, making it versatile for different IT environments.
  • Detailed Reporting
    KnowBe4 offers robust reporting tools that provide detailed insights into user performance, allowing organizations to identify areas for improvement.

Possible disadvantages

  • Cost
    KnowBe4 can be expensive, especially for smaller organizations or those with tight budgets. The pricing is typically based on the number of users, which can add up quickly.
  • Content Overload
    Some users may find the extensive library of training materials overwhelming. This can make it challenging to choose the most relevant content for their specific needs.
  • Customization Limitations
    While KnowBe4 offers a wide range of training modules, there may be some limitations in terms of customizing the content to tailor it to specific organizational requirements.
  • Dependence on User Engagement
    The effectiveness of the training largely depends on employee participation and engagement. If employees do not take the training seriously, its impact may be limited.
  • Learning Curve
    Some organizations may experience a learning curve when initially implementing the platform, especially if they are not familiar with security awareness training tools.
  • Email Filtering Issues
    In some cases, phishing simulation emails sent through KnowBe4 might get flagged by spam filters, which can affect the accuracy of simulation results.
  • Limited Offline Access
    KnowBe4's training modules generally require an internet connection, which can be a drawback for employees who need offline access.
  • Device-First Fraud Intelligence Platform
    Stop fraud and reduce friction across web and app with real-time device intelligence.
  • Device Fingerprinting
    Stop Fraud at the Root with Device Identification & Intelligence
  • AI Fraud Detection Platform
    Stay ahead of complex fraud threats with our no-code feature engineering suite

Analysis

An editorial look at what each product does well and who it suits.

Knowbe4
SHIELD

Overall verdict

  • Overall, KnowBe4 is considered highly effective for enhancing cybersecurity awareness and reducing risks related to human error. Its user-friendly interface and extensive resources make it a strong option for businesses looking to improve their security posture.

Why this product is good

  • KnowBe4 is a well-regarded platform in the cybersecurity industry, particularly known for its comprehensive security awareness training and simulated phishing platform. It helps organizations manage the ongoing problem of social engineering by educating their workforce on how to recognize and avoid various cyber threats. The platform offers a wide range of training content, customization options, and analytics to monitor progress and effectiveness.

Recommended for

    KnowBe4 is recommended for organizations of all sizes that are looking to bolster their staff's cybersecurity awareness and resilience against social engineering attacks. It is particularly valuable for businesses operating in sectors with high compliance and regulatory requirements, such as finance, healthcare, and government.

Overall verdict

  • SHIELD is a well-regarded device intelligence and fraud prevention platform that helps businesses combat fake accounts, fraud, and abuse through advanced device fingerprinting and risk intelligence, making it a strong choice for companies with high fraud exposure.

Why this product is good

  • Offers robust device fingerprinting technology (SHIELD Device ID) that accurately identifies devices even when fraudsters attempt to mask their identity
  • Provides real-time fraud detection and risk intelligence to prevent fake accounts, promo abuse, and payment fraud
  • Trusted by large marketplaces, fintech, and gig economy platforms across the globe
  • Helps reduce financial losses and improve trust and safety for digital platforms
  • Delivers actionable risk signals that can be integrated into existing fraud workflows

Recommended for

  • E-commerce and online marketplaces facing account fraud and promo abuse
  • Fintech and payment companies needing strong fraud prevention
  • Gig economy and ride-hailing platforms combating fake accounts
  • Gaming and social platforms dealing with bots and multi-accounting
  • Enterprises requiring scalable device intelligence and trust & safety solutions

Videos

Walkthroughs and reviews on video.

Knowbe4 3 videos + Add
SHIELD 8 videos + Add

KnowBe4 Review

More videos

  • - KnowBe4 Demonstration - Email phishing simulator & cyber security awareness
  • - KnowBe4 - Cybersecurity Training Portal - An Independent Review

SHIELD x HappyFresh(Online grocery marketplace)

More videos

  • - SHIELD x OVO (Indonesia’s leading payments platform)
  • - SHIELD x Atlas Reality
  • - SHIELD x Dunzo - Hyperlocal Delivery Platform
  • - SHIELD x TrueMoney
  • - M&P Shield X
  • - Smith & Wesson M&P Shield 9mm - Guide and Review
  • - S&W M&P Shield Plus 1000 Round Review: The Best Micro Pistol

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Knowbe4
SHIELD
100% 100%
0% 0%
0% 0%
100% 100%
100% 100%
0% 0%

Questions & Answers

As answered by people managing Knowbe4 and SHIELD.

What makes your product unique?

SHIELD's answer:

Most fraud solutions are web-first and rely heavily on personal data and static identifiers that are easily bypassed. They are also often focused on addressing fraud at specific checkpoints. SHIELD is device-first. Fraudsters can spoof data, accounts, and even identities, but they always need a device to act. This is why we stop fraud at the root.

Why should a person choose your product over its competitors?

SHIELD's answer:

Our plug-and-play SDKs and lightweight JavaScript snippets can be integrated in a matter of hours — not weeks or months. There’s no training period required, enabling your team to start detecting fraud immediately. Most customers see tangible results on day one, with zero disruption to existing workflows.

How would you describe the primary audience of your product?

SHIELD's answer:

SHIELD works with digital businesses across every region and industry where trust and safety are mission-critical. Our customers include global unicorns and fast-scaling platforms in mobility, fintech, e-commerce, igaming, digital identity, and more. If your platform faces fraud, or trust & safety challenges, SHIELD can help you eliminate malicious users and scale growth with confidence.

Which are the primary technologies used for building your product?

SHIELD's answer:

SHIELD deliver real-time device intelligence globally, with offices in San Francisco, Singapore, Jakarta, Dubai, London, São Paulo, and more. We are a global team, which helps us stay close to the latest fraud trends, and our clients.

Who are some of the biggest customers of your product?

SHIELD's answer:

inDrive, Truemoney, Maya, Swiggy, Buymed, Atlas, MPL,

User comments

Share your experience with using Knowbe4 and SHIELD. For example, how are they different and which one is better?

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Knowbe4 6 mentions
SHIELD 0 mentions
  • How do I tell my security team to tone it down with the phishing e-mails?
    If knowbe4.com is in header. Move to Phishing test folder. Source: about 4 years ago
  • Knowbe4 Salesman just deleted my account
    Our security team uses them. It always strikes me as bad form when we are told "don't open e-mail from people you don't know" and "don't click on links in e-mails" and then we get e-mail from "knowbe4.com" that says "You've been... Source: about 4 years ago
  • Does anyone know of any cybersecurity training products? For example, companies that test to see if employees are susceptible to phishing emails or any other products that are designed to test your employees cybersecurity knowledge and weaknesses?
    We use KnowBe4 with our clients for phishing and training. Source: over 5 years ago

View more

Tracking SHIELD since Jun 2025.

Alternatives to Knowbe4 and SHIELD

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