Software Alternatives, Accelerators & Startups

Kissflow VS JitBit Helpdesk

Compare Kissflow VS JitBit Helpdesk and see what are their differences

Kissflow logo Kissflow

Kissflow is a workflow tool & business process workflow management software to automate your workflow process. Rated #1 cloud workflow software in Google Apps Marketplace.

JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution
  • Kissflow Landing page
    Landing page //
    2023-08-28
  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

Kissflow videos

Getting Started and Review of Kissflow - Automating Your Business Processes

More videos:

  • Review - Kissflow Product Spotlight
  • Demo - KiSSFLOW Demo

JitBit Helpdesk videos

Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

Category Popularity

0-100% (relative to Kissflow and JitBit Helpdesk)
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Workflow Automation
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kissflow and JitBit Helpdesk

Kissflow Reviews

Top 9 Procurement Tools for SMBs (2024)
Do you want to have control over the procure-to-pay process but with sufficient flexibility? Kissflow lets you have that with its simple and customizable solution. For purchase requisitions, it offers fluid forms so that you can collect, approve and track the purchase requests.
Source: geekflare.com
Top 9 MuleSoft Alternatives & Competitors in 2024
Kissflow, one of the best MuleSoft competitors, is a powerful IT process automation tool that empowers your team to streamline IT operations, enhance efficiency, and drive innovation within your organization. Automating workflows, simplifying task management, and providing valuable insights enable your team to focus on essential tasks and improve productivity.
Source: www.zluri.com
10 Best Procurement Management Software Tools in 2023
Kissflow prides itself on being both simple and customizable. Use this platform to track purchase requests, automatically generate purchase orders, and approve invoices on the go in the mobile app.
Source: clickup.com
Top Workflow Management Systems on the Market
In terms of workflow management, Kissflow ticks all the boxes and offers agile management as a bonus. The only downside is that Kissflow deliberately aims for a bit of a “walled-garden” experience with regard to users: there is no support for guest users or external user interaction as of the time of this writing.
7 Best Business Process Management Tools (2023)
KissFlow is a (BPM) business process management tool that helps companies in streamlining their workflow. KissFlow provides the necessary tools for companies to manage their business processes and get rid of the need for manual tasks.

JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout

The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

Social recommendations and mentions

Based on our record, Kissflow seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kissflow mentions (1)

  • Bugs‌ ‌found‌ ‌in‌ Kissflow SaaS. Bug‌ ‌Crawl‌
    Kissflow is a well-rounded tool that bridges workflow & business process management in a single operating environment. This platform takes out the pain of work tracking by introducing tools and functions that simplify much of the work through automation. Source: about 3 years ago

JitBit Helpdesk mentions (0)

We have not tracked any mentions of JitBit Helpdesk yet. Tracking of JitBit Helpdesk recommendations started around Mar 2021.

What are some alternatives?

When comparing Kissflow and JitBit Helpdesk, you can also consider the following products

Pipefy - Pipefy is a process management software that empowers anyone to create and automate efficient workflows on their own without code.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Process Street - Create beautiful rich process documents in a simple to follow checklist format. Fast, free and incredibly simple to use.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Nintex - Cloud-based digital workflow management automation platform

HelpScout - Help Scout is a simple, straightforward way to provide excellent support