What are some alternatives?
When comparing Kissflow and Freshdesk, you can also consider the following products
Process Street - Create beautiful rich process documents in a simple to follow checklist format. Fast, free and incredibly simple to use.
ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.
Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.
LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.
Pipefy - The new development platform built for agile teams.
Zoho Desk - Industry's first context-aware Helpdesk Software