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JitBit Helpdesk VS Nintex

Compare JitBit Helpdesk VS Nintex and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution

Nintex logo Nintex

Cloud-based digital workflow management automation platform
  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

  • Nintex Landing page
    Landing page //
    2023-06-21

JitBit Helpdesk videos

+ Add

Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

Nintex videos

+ Add

Streamline Document Review & Approval Processes with Nintex for Office 365

More videos:

  • Review - Nintex Forms Overview
  • Review - Document Intake and Review w/ Box, Nintex and Workshare
  • Review - Contract creation, review, approval and signature with Box, Salesforce, Nintex and Docusign

Category Popularity

0-100% (relative to JitBit Helpdesk and Nintex)

JitBit Helpdesk

Nintex

Customer Support
100 100%
Customer Support
0% 0
Project Management
0 0%
Project Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Workflow Automation
0 0%
Workflow Automation
100% 100

User comments

Share your experience with using JitBit Helpdesk and Nintex. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare JitBit Helpdesk and Nintex

JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout
The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

Nintex Reviews

Top 5 Microsoft Power Automate alternatives for 2024
“Nintex generates papers, forms, and maps, among other elements that allow for seamless communication and workflow between departments and teams by synchronizing and conducting activities in cooperation on a single platform,” Tilley explains.
Source: www.jotform.com
7 Best Business Process Management Tools (2023)
Any business process that requires approvals, particularly if those approvals change, is well suited to manage using the Nintex Platform. Nintex also includes a robotic process automation tool that enables the intelligent automation of manual operations utilizing any software that is available from a user’s workstation.
Source: theecmconsultant.com
11 Business Process Management (BPM) Software for SMBs
Nintex will help eliminate the manual and repetitive work with automated workflows and capture information faster in the proper manner. It can monitor the processes to identify and quickly address the issues and point the process improvements by using data visualization.
Source: geekflare.com
5 PowerApps Alternatives
Nintex is a solution from the Business Process Management paradigm. It allows users to achieve much of what they would do through PowerApps. and also go much beyond. Beyond building custom application interfaces, applying complex business logic, Nintex even allows users to write their own Boolean logic.
Source: www.hyperoffice.com
Top 15 Workflow Management Software Solutions
What makes Nintex a top workflow management software solution? To start, it enables you to easily streamline processes, integrate content, and empower employees wherever they are located. The app sports a people-driven design and offers people-friendly participation to improve processes – both simple everyday ones to complex elaborate procedures. The best part is you can...
Source: financesonline.com

What are some alternatives?

When comparing JitBit Helpdesk and Nintex, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Kissflow - Kissflow is a workflow tool & business process workflow management software to automate your workflow process. Rated #1 cloud workflow software in Google Apps Marketplace.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Pipefy - Pipefy is a process management software that empowers anyone to create and automate efficient workflows on their own without code.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Process Street - Create beautiful rich process documents in a simple to follow checklist format. Fast, free and incredibly simple to use.

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