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KeyCDN Tools VS SolarWinds MSP Manager

Compare KeyCDN Tools VS SolarWinds MSP Manager and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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  3. » Reviews
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KeyCDN Tools logo KeyCDN Tools

Website speed test, online curl, ping tool, https/2 and other services

SolarWinds MSP Manager logo SolarWinds MSP Manager

SolarWinds MSP Manager is the easy to use web-based help desk and billing software for IT service businesses.
  • KeyCDN Tools Landing page
    Landing page //
    2023-05-09
  • SolarWinds MSP Manager Landing page
    Landing page //
    2023-09-28

KeyCDN Tools features and specs

  • Comprehensive Set of Tools
    KeyCDN Tools offers a variety of tools that help with website performance analysis, such as speed test, HTTP header check, and ping test, allowing users to diagnose and optimize their website's performance effectively.
  • User-Friendly Interface
    The tools are designed with a clean and intuitive interface, making them accessible to both technical and non-technical users, which simplifies the process of conducting website diagnostics and optimizations.
  • Accessibility
    As web-based tools, they are accessible without the need to download additional software, allowing users to quickly access and utilize the tools from any device with an internet connection.
  • Free to Use
    Many of the tools provided by KeyCDN are available for free, offering valuable resources for individuals and businesses without additional cost.
  • Real-time Analysis
    KeyCDN Tools provide immediate feedback on tests, allowing users to perform real-time analysis and make necessary adjustments promptly to enhance website performance.

Possible disadvantages of KeyCDN Tools

  • Limited Advanced Features
    While KeyCDN Tools offers a range of basic diagnostic tools, it lacks some advanced features and functionalities that might be found in more specialized or premium diagnostic platforms.
  • Dependency on Internet Connection
    As a web-based service, the tools are reliant on a stable internet connection, which could pose an issue for users with limited or unstable internet access.
  • Limited Support for Complex Diagnoses
    The tools are generally suited for basic to moderate diagnostics, but they may not support complex or enterprise-level troubleshooting needs that require more detailed or customized analyses.
  • Potential for Over-reliance
    Users might become over-reliant on these tools for diagnostics without understanding the underlining issues, which can lead to inappropriate fixes or overlooking other critical factors.

SolarWinds MSP Manager features and specs

  • Ease of Use
    SolarWinds MSP Manager features an intuitive interface, making it straightforward for users to navigate and manage their tasks efficiently without a steep learning curve.
  • Ticket Management
    The platform offers robust ticket management capabilities, allowing MSPs to track, prioritize, and resolve customer issues effectively.
  • Integration Capabilities
    It integrates seamlessly with other tools and platforms, improving overall workflow and data synchronization across various services.
  • Mobile App
    The mobile application allows technicians to access the system and complete tasks on-the-go, enhancing flexibility and productivity.
  • Reporting Features
    Comprehensive reporting features enable detailed insights into business performance, helping MSPs make data-driven decisions.
  • Customer Management
    Efficient customer management tools help in maintaining and tracking client information, ensuring quality customer service.

Possible disadvantages of SolarWinds MSP Manager

  • Limited Customization
    Some users might find the customization options lacking, with limited scope to tailor the platform to specific business needs.
  • Price
    The cost of subscribing to SolarWinds MSP Manager can be prohibitive for smaller MSPs or those with tighter budgets.
  • Performance Issues
    There have been occasional reports of performance issues, such as slow loading times, which can affect productivity.
  • Learning Curve for Advanced Features
    While the basic interface is user-friendly, mastering more advanced features may require a learning period and potentially additional training.
  • Support Quality
    Some users have reported that customer support can be slow to respond and not always helpful in resolving complex issues.

Analysis of SolarWinds MSP Manager

Overall verdict

  • Overall, SolarWinds MSP Manager is considered a good choice for managed service providers looking for a comprehensive service management solution. It offers valuable features that help MSPs improve service delivery and customer satisfaction while optimizing their internal processes.

Why this product is good

  • SolarWinds MSP Manager, now part of N-able, is a cloud-based service management software focused on helping managed service providers (MSPs) deliver efficient and effective services to their clients. It is designed to streamline operations with features like trouble ticketing, customer management, billing, and reporting. The platform is appreciated for its user-friendly interface, integration capabilities, and mobile access, which enable technicians to work efficiently, both onsite and remotely.

Recommended for

  • Small to medium-sized managed service providers in need of a cloud-based management solution
  • MSPs looking to improve their service efficiency with integrated billing and ticketing systems
  • Service providers seeking a customizable and scalable platform with mobile access for field technicians

KeyCDN Tools videos

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SolarWinds MSP Manager videos

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SolarWinds MSP Manager

Category Popularity

0-100% (relative to KeyCDN Tools and SolarWinds MSP Manager)

KeyCDN Tools

SolarWinds MSP Manager

Monitoring Tools
64 64%
Monitoring Tools
36% 36
Security
100 100%
Security
0% 0
IT Management
0 0%
IT Management
100% 100
OS & Utilities
100 100%
OS & Utilities
0% 0

User comments

Share your experience with using KeyCDN Tools and SolarWinds MSP Manager. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, KeyCDN Tools seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

KeyCDN Tools mentions (5)

  • Slow Cloudfront TTFB
    I've run the test at tools.keycdn.com multiple times and the TTFB is constently slow:. Source: over 2 years ago
  • Where is the europe server?
    According to tools.keycdn.com it's in Netherlands but it doesn't feel like so at all. Source: about 3 years ago
  • Could someone with more experience in routing/traceroute tell me whats happening here?
    If you want to test out ping/traceroute from various locations, I recommend HEs looking glass https://lg.he.net/ and KeyCDN tools https://tools.keycdn.com/. Source: over 3 years ago
  • Question about IP address
    So I went to iplocation.net , whatismyipaddress.com, and tools.keycdn.com. I plugged in my ip address. One says I was in Washington State. Another says I was in Georgia and the third one said I was in the Midwest. Source: over 4 years ago
  • IP Address question
    I went to iplocation.net , whatismyipaddress.com, and tools.keycdn.com. Source: over 4 years ago

SolarWinds MSP Manager mentions (0)

We have not tracked any mentions of SolarWinds MSP Manager yet. Tracking of SolarWinds MSP Manager recommendations started around Mar 2021.

What are some alternatives?

When comparing KeyCDN Tools and SolarWinds MSP Manager, you can also consider the following products

Open Nettest - Open Nettest is a platform for collecting, processing and visualizing data related QoS and QoE.

Atera - Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Fping (open source) - fping is a program to send ICMP echo probes to network hosts, similar to ping, but much better performing when pinging multiple hosts.

ManageEngine RMM Central - Unified Solution for network monitoring and endpoint management for MSPs

Ping Meter Gadget - Customizable, graphical, semi-transparent ping (latency) meter.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

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