Kanboard might be a bit more popular than osTicket. We know about 43 links to it since March 2021 and only 38 links to osTicket. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
For someone that's not a web developer, I found Kanboard to be the easiest to set up, and it has all the basic features you'd expect. It's a traditional PHP app where you copy the files to your web server and set a few configuration options and you're good. If you want to use it locally, you download it, run php -S localhost:8080, and start using it. https://kanboard.org/ Note: The project is in maintenance mode,... - Source: Hacker News / about 2 months ago
I kicked off 2024 with an attempt to get more organized and continue my quest to rely less on big tech. To start things off, I’m trying out an open-source taskboard called Kanboard. It’s like Trello but without all the integrations or surprises. I’ve been using it for personal tasks and side projects. I like these boards for dumping out the things I want to do and then visually sorting them into their status and... - Source: dev.to / 3 months ago
Https://kanboard.org has a kanban board. Source: 5 months ago
For the Kanban experience, I was using Kanboard. It is perfect for Project management and it allows for relations between the cards as well. It is also solid in terms of stability. It is also very lightweight and can easily run on Raspberry Pi. The only downside is that the UI feels a little outdated and it is not Mobile friendly. Source: 11 months ago
Kanboard is a possible solution if you want something self-hosted and open-source - https://kanboard.org/. Source: 11 months ago
You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 8 months ago
Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 10 months ago
We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: 11 months ago
Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: 12 months ago
GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: 12 months ago
Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Excalidraw - Excalidraw is a whiteboard tool that lets you easily sketch diagrams that have a hand-drawn feel to them.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Wekan - The open-source Trello-like kanban (built with Meteor)
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.