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JustCall VS JustAnswer

Compare JustCall VS JustAnswer and see what are their differences

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JustCall logo JustCall

The Cloud Phone System of choice for modern sales and support teams. We help end clueless conversations by adding context to every call.

JustAnswer logo JustAnswer

JustAnswer is a leading online question-and-answer service that connects users with experts in various fields.
  • JustCall Landing page
    Landing page //
    2023-08-19

The Cloud Phone System of choice for modern sales and support teams. End clueless conversations by adding context to every call. Call software, virtual numbers, SMS campaigns, native CRM integrations, and lots more at just $25 per user.

  • 100+ integrations with CRM & Business tools
  • Click to call from CRM
  • Go live in 70+ Countries
  • SMS Workflows & Automation
  • 3 sales dialers to choose from
  • Call queueing and forwarding
  • Comprehensive analytics
  • Conversation intelligence & much more
Not present

JustCall

Website
justcall.io
Pricing URL
Official JustCall Pricing
$ Details
paid $30 / Monthly
Platforms
Web Browser Windows Mac OSX Linux Android iOS
Release Date
2018 February
Edit details

JustAnswer

Website
justanswer.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

JustCall features and specs

  • Ease of Use
    JustCall offers an intuitive interface that's simple to navigate, making it easy for teams to get up and running quickly.
  • Integration Capabilities
    JustCall integrates seamlessly with numerous CRMs and business tools, such as Salesforce, HubSpot, and Slack, enhancing workflow efficiency.
  • Global Calling
    The platform supports international calling, which is beneficial for businesses with global customers or remote teams.
  • Automation Features
    JustCall automates various tasks like call scheduling and follow-ups, saving time and reducing manual effort.
  • Analytics and Reporting
    The service provides comprehensive analytics and reporting features, enabling businesses to track performance and make data-driven decisions.

Possible disadvantages of JustCall

  • Price
    Some users find the pricing structure to be on the higher side, especially for small businesses or startups.
  • Call Quality
    There have been occasional reports of poor call quality or dropped calls, which can impact customer communication.
  • Limited Advanced Features
    While JustCall covers essential features, it may lack some of the nuanced advanced functionalities that are available in other, more comprehensive platforms.
  • Customer Support
    Some users have experienced delays or less satisfactory responses from customer support, which can be problematic in urgent situations.
  • Learning Curve for Advanced Features
    While basic functions are easy to use, mastering some of the more advanced features may require additional training or time.

JustAnswer features and specs

  • Wide Range of Expertise
    JustAnswer connects users with experts across various fields, including legal, medical, veterinary, tech support, and more, providing a one-stop solution for diverse inquiries.
  • 24/7 Availability
    The platform is available around the clock, allowing users to ask questions and receive answers at any time, which is especially beneficial for urgent issues.
  • Convenience
    Users can access the platform from anywhere with an internet connection, enabling them to get expert advice without the need to schedule appointments or travel.
  • Cost-Effective
    Compared to traditional in-person consultations, JustAnswer can be a more affordable option, offering access to professional insights at a lower price point.

Possible disadvantages of JustAnswer

  • Variable Quality of Responses
    The quality of answers can vary depending on the expert, and users may not always receive the depth or accuracy they expect.
  • Subscription Model
    JustAnswer primarily operates on a subscription basis, which can be a downside for users who only need occasional assistance, as they may prefer a pay-per-question model.
  • Hidden Fees
    Some users report unexpected fees or charges, particularly if they are unaware of the subscription terms or forget to cancel after their initial inquiries.
  • Limited Scope for Complex Issues
    While JustAnswer is suitable for general advice and straightforward questions, it may not be adequate for complex issues that require extensive analysis or treatment, such as comprehensive medical advice.

Analysis of JustCall

Overall verdict

  • Overall, JustCall is considered a strong choice for businesses looking for a comprehensive and flexible communication tool. However, as with any service, it's important to evaluate how its features align with your specific business needs.

Why this product is good

  • JustCall is a cloud-based phone system designed for sales and support teams. It offers a suite of features including call forwarding, SMS capabilities, integrations with various CRM tools, and call monitoring. Users often praise its ease of use, ability to integrate with existing systems, and customer support. It's particularly beneficial for teams that need a reliable VoIP service with global reach.

Recommended for

    JustCall is ideal for small to medium-sized businesses that require a cost-effective, easy-to-implement call system. It's also suitable for remote teams and businesses with a high volume of outbound calls or those that rely heavily on CRM integrations.

JustCall videos

+ Add

Customer Talks

More videos:

JustAnswer videos

+ Add

JustAnswer Review – Up to $7,000 Per Month for Answering Questions? (Yes, BUT….)

More videos:

  • Review - JustAnswer Review - A Legitimate Side Gig?

Category Popularity

0-100% (relative to JustCall and JustAnswer)

JustCall

JustAnswer

Communication
80 80%
Communication
20% 20
Social
0 0%
Social
100% 100
Call Center Software
100 100%
Call Center Software
0% 0
VoIP
100 100%
VoIP
0% 0

User comments

Share your experience with using JustCall and JustAnswer. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare JustCall and JustAnswer

JustCall Reviews

The Top 9 Aircall Alternatives: How Do They Compare?
JustCall is a cloud-based phone system designed to help businesses get phone numbers and make, receive, and track calls.
Source: aircall.io
7 Best Cloud PBX Solution for Small to Medium Business
JustCall is a cloud-based PBX system that provides business owners with telephone numbers in more than 70 countries. The phone numbers created by JustCall appear as local numbers whenever you’re contacting your clients, which provides a thorough level of transparency.
Source: geekflare.com

JustAnswer Reviews

We have no reviews of JustAnswer yet.
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Social recommendations and mentions

Based on our record, JustAnswer should be more popular than JustCall. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

JustCall mentions (4)

  • Newbie here. How would you target other businesses for establishing partnerships in the efficient way?
    If you're going to cold call, utilize software that'll show call logs etc. In your CRM (justcall.io is one example, but there's tons of options for this). Source: almost 4 years ago
  • Remote workers and phone system
    Another I've just heard about from colleagues is JustCall, as it integrates with HubSpot...which we just started using. But I can't speak to service. (Broadvoice only integrated with Salesforce which is well beyond what we can use) Good luck! Source: almost 4 years ago
  • For the love of god, is there a way to mass upload calls to Zoho? Some work around to expedite this process?
    We use Just call (https://justcall.io/) - it's integrated and relatively cheap. Call straight out of Zoho. No relationship - just a customer. Source: almost 4 years ago
  • Chrome extension auto-login
    I installed a Chrome extension for justcall.io to make calls. I noticed that when I log in to my JustCall account and open the extension, it automatically logs me in. How can this be achieved technically? Is there a way for a web page to communicate with the chrome extensions? Source: about 4 years ago

JustAnswer mentions (9)

  • 8 month old, 9lb kitten eats Nicotine Lozenge
    I reached out to a vet on justanswer.com and awaiting response. Source: almost 3 years ago
  • Overcharged/false advertising/civil suit
    Well I went to justanswer.com and a consumer protection lawyer said that I would indeed stand a chance in small claims court because it's not legal to list one price and charge another. I'm also not quite sure why you would downvote me simply for asking questions. Source: over 3 years ago
  • My wife was just fired...
    It doesn't seem like the company is treating employees evenly across the board. It also doesn't seem like they have systems in place to have fully documented the things they're accusing her of. Either of those could be grounds for a wrongful dismissal suit/settlement. It could be an especially worthwhile payout if she had accrued some seniority there. Some lawyers offer free initial consultations, couldt be... Source: over 3 years ago
  • JustAnswer.com tricked me into paying a membership fee
    I decided to try to find an online dentist and found this site, justanswer.com that offered access to chat with a dentist for $2. I was admittedly somewhat naive about this price, but I just thought maybe they had other funding or they did enough business they can afford this low cost. Source: over 3 years ago
  • Entertainment District / Wild Bull
    That justanswer.com thread is [chef's kiss]. Cherry on top is the (still active) GDrive link to his emails. I'm crying. Source: over 3 years ago
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What are some alternatives?

When comparing JustCall and JustAnswer, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

The Answer Bank - The Answer Bank is the UK’s leading question-and-answer site.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Ask Me Help Desk - Ask Me Help Desk is a question-and-answer site.

CloudTalk - Work locally, grow globally

wikiHow - wikiHow is a wiki based collaboration to build the world’s largest, highest quality how to manual.

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