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jtrac VS osTicket

Compare jtrac VS osTicket and see what are their differences


JTrac is an open source and highly customizable issue-tracking web-application written in Java.

osTicket is a widely-used open source support ticket system.
jtrac Landing Page
jtrac Landing Page
osTicket Landing Page
osTicket Landing Page

jtrac details

Categories
Project Management Task Management Software Development
Website jtrac.info  
Pricing URL-
Details $-
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Release Date-

osTicket details

Categories
Help Desk Customer Support Customer Service
Website osticket.com  
Pricing URL-
Details $-
Platforms
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Release Date-

jtrac videos

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osTicket videos

What's New in osTicket Version 1.14?

More videos:

  • - OSTicket: a Customer Support solution for online communities
  • - OsTicket - Pretty much cover everything!

Category Popularity beta

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Reviews

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jtrac Reviews

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osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

What are some alternatives?

When comparing jtrac and osTicket, you can also consider the following products

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TeamClerk - Team Clerk is project and task management software that automatically keeps your team organized and monitors progress of all of your projects and tasks. Let us organize what you do,so you can focus on why you do it.

ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.

Bugzilla - Bugzilla is a "Defect Tracking System" or "Bug-Tracking System".

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

User comments

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